Reviews
I had an overall good experience and would purchase...
I had an overall good experience and would purchase another car from them. Also, I would recommend this dealership to anyone looking for a new or used VW.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Steve Norris was a great sales rep- internet sale and...
Steve Norris was a great sales rep- internet sale and handled all my needs online prior to visiting the dealership. The sales and finance staff were courteous- complete- not pressuring- and delivered a quality experience- we will return.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
They were a very professional and helpful dealership with...
They were a very professional and helpful dealership with great prices and great staff. The signing and getting the car prepped was fantastic and the car looked very good when I took it home.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tucson Volkswagen did an awesome job helping us find a...
Tucson Volkswagen did an awesome job helping us find a car to find our needs AND budget. My husband called prior to arriving at the dealership and spoke with Eric Gulbrandsen who stated that he would take the vehicle out for us and have it ready for a test drive. Sure enough, when we got there it was waiting for us. The whole experience was very positive, low pressure, helpful, and friendly. I would recommend this dealership and Eric to anyone looking to deal with a honest, up front salesman.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I've been looking for a car for the last 6 months and...
I've been looking for a car for the last 6 months and made several trips to Volkswagon of Tucson while trying to make my decision. Every time I was there I left feeling good about the dealership. Recently I purchased a Volkswagon Jetta from this dealership and I was very happy with the entire transaction. JB Yewell was helpful, straightforward and never pressured me. When I later returned to inquire on missing floormats Josh made sure to take care of me. I would highly recommend this dealership - it's outside the city limits so it has no sales tax AND it looks like the Apple Store.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
When I arrived to this dealership I didn't exactly know...
When I arrived to this dealership I didn't exactly know what I was looking for. I was immediately helped by Eric. He showed me every car I was interested in. Overall the staff was very helpful, patient, and understanding. I spent more than five hours at the dealership, because I am a picky buyer when it comes to cars, but at the end of the day I left with a 2007 Mazda 3 Speed with great joy and a huge smile. No hassle, no pressure, and to the point. Couldn't be more satisfied with my purchase. If you are thinking about paying them a visit I strongly recommend you ask for Eric Gulbrandsen, for he is the man who made the magic happen. Tucson Volkswagen is with no doubt a 10/10!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Not at all what I was expecting from a dealership...
Not at all what I was expecting from a dealership experience. Totally blown away. Friendly staff, easy-to-work-with sales and finance department. I couldn't be happier with my new car, and anyone I know who is looking at Volkswagens will certainly get my glowing recommendation to give these guys a shot. Bought a 2012 GTI from them, and the car, coupled with the buying experience, really solidified me as a VERY happy customer!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The new car purchase with Eris Gulbrandsen at Tucson VW...
The new car purchase with Eris Gulbrandsen at Tucson VW was a very pleasant experience. Everything was open and honest with no surprises. I have purchased too many cars to remember over the years but none were as easy and fun as this. Eric is extremely knowledgable and fun to talk with. Thanks Eric.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
JB was a great sales rep for us. Low key, steady, no...
JB was a great sales rep for us. Low key, steady, no pressure, and very helpful. Very "down to earth". I liked the lack of hype or month end pressure. I'd buy from him again for sure. I also felt the other people we met at the dealership - in service, parts, finance, etc. - were very friendly and helpful. Overall an excellent experience with Tucson Volkswagen.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Stellar!!!
I always wanted a VW Bug.....my dream came true. Salesman Ken Murch gave me the best advice
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
