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Jordan Ford

(2,422 reviews)
Visit Jordan Ford
Sales hours: 10:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–7:00pm
Tuesday 8:00am–8:00pm 7:00am–7:00pm
Wednesday 8:00am–8:00pm 7:00am–7:00pm
Thursday 8:00am–8:00pm 7:00am–7:00pm
Friday 8:00am–8:00pm 7:00am–7:00pm
Saturday 10:00am–8:00pm 7:00am–5:00pm
Sunday Closed Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2018 consumer dealer award
New (866) 694-3879 (866) 694-3879
Used (866) 694-5827 (866) 694-5827

Reviews

(2,422 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jordan Ford from DealerRater.

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great job

always a good job that's the reason I bought my truck from Jordan ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your continued business and loyalty to our dealership, Cornelius! We're glad to know we have earned your trust in our business and we look forward to seeing you again!

Great Service

Went to purchase new tires for my 2014 Mustang and it was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We really enjoyed reading your review, Vanessa! Please let us know if there is ever anything else we can do to assist you!

Review

Everyone is very polite, kind and helpful. The service has always been fast and excellent..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It is great to read such wonderful comments about your recent experience with us, Elsa! Thank you so much for being one of our valued guests and we look forward to your next visit!

trusted

Staff was helpful, didn't try to sell me something. Contacted me promptly.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Send Casino Gifts

Out standing Job by everyone. A job well done. I have been a member of Jordan Ford for 20 Years, All of Customer service has always been great, buying process is still great, quality of repair is above any car dealer ship, the facilities was great. However: What almost know me off my feet were how they are remodel the Customer area. They should keep this facility open 24 Hours a day for those of us who like all Sports.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

As always Jordan Ford's service department did an exceptional job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're excited to hear you are completely satisfied with the quality of service you received, Lanora! Please let us know if there is ever anything else we can do to assist you!

Creat product, great service, great price

Drew, our salesman, did an excellent job. Was bright, positive, upfront, honest, and helpful. It was a great product, great service, and one of my best car buying experiences.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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maintenance

Staff was helpful and pleasant. Maintenance was done quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Your comments keep us motivated and working hard for all our guests, Charlotte! We always appreciate feedback from our customers, and it makes us feel good to know that our team did right by you.

Great service

Just had an oil change. Service is always great..............................................................................

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service Experience

2014 F-150 XLT. Complimentary oil change. Can't do better than that. Staff was courteous, helpful. Wait was not too long. Would like oil change specials sent occasionally. Thanks , Don Young

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to let us know how we're doing, Donald! All of us here at Jordan Ford appreciate your business and look forward to seeing you again!