Jordan Ford

4.0
(2,415 reviews)
Visit Jordan Ford
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–7:00pm
Tuesday 8:00am–8:00pm 7:00am–7:00pm
Wednesday 8:00am–8:00pm 7:00am–7:00pm
Thursday 8:00am–8:00pm 7:00am–7:00pm
Friday 8:00am–8:00pm 7:00am–7:00pm
Saturday 10:00am–8:00pm 7:00am–5:00pm
Sunday Closed Closed
2019 consumer dealer award View 2 awards
2019 consumer dealer award 2018 consumer dealer award

Contact seller

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (210) 428-6618 (210) 428-6618
Used (210) 757-4494 (210) 757-4494
Service (210) 428-6849 (210) 428-6849

Inventory

See all 629 vehicles from this dealership.

Special offers

See all special offers

About our dealership

This seller has been on Cars.com since October 2011.
For those in the market for a new or quality pre-owned vehicle Jordan Ford is the place to shop in the Live Oak and greater San Antonio area. Our showroom is open late and on weekends to make car buying a relaxed experience on your terms. Come experience our menu pricing sales model. Tell us about the features you prefer or can't live without and we'll help match your budget to the Ford of your dreams. At Jordan Ford the car buying process is simple and straightforward the way car buying should be.
You can trust that JORDAN FORD will find the RIGHT car for you!

Service center

Phone number (210) 428-6849

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Reviews

4.0
(2,415 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review
1.0

A Disgraceful Display of Deception: Jordan Ford

A Disgraceful Display of Deception: Jordan Ford Dealership's Shameful Tactics I cannot express enough my utter disappointment and frustration with the abysmal treatment I received at Jordan Ford Dealership. I am a veteran whose recent attempt to purchase an SUV from this establishment turned into a nightmare of deceit and manipulation, leaving me questioning the integrity of the entire operation. Upon calling the dealership, I was greeted by a seemingly amiable salesman who appeared eager to assist me with purchasing a vehicle I found online. Little did I know, I was about to be subjected to a disgraceful display of unethical behavior that would leave a sour taste in my mouth for days to come. I expressed my interest in a particular SUV, only to be informed by the salesman that the vehicle was currently in service and therefore unavailable. I told the salesman that I didn't need financing, that I wanted to pay cash and asked that he run the numbers on my trade in. I even went so far as to send photos and my vin at his request. Understandably disappointed, I reluctantly accepted the information and said I would wait until the following day when he said the SUV would be available. However, my disappointment quickly turned to disbelief when I later discovered that the very same SUV I had expressed interest in buying, in fact, was available for purchase despite being in service. It became apparent that the salesman had misled me, either out of incompetence or, more alarmingly, as a result of unethical business practices. I was told "a repeat customer who purchases cars regularly" purchased the vehicle while it was in service. When I asked the manager to rectify the highly shady situation, I was told there is nothing they could do. This reprehensible behavior is not only unethical but downright deceitful. As a customer who was ready and willing to make a purchase, I deserved transparency and honesty, neither of which I received from Jordan Ford Dealership. Instead, I was met with blatant deception and manipulation, leaving me feeling betrayed and taken advantage of. It is unconscionable that a reputable dealership would resort to such underhanded tactics to secure a sale. This blatant disregard for customer trust and satisfaction speaks volumes about the lack of integrity within Jordan Ford Dealership. If this is how they treat their customers, I shudder to think of the other questionable practices they may engage in behind closed doors. In conclusion, I urge prospective car buyers to steer clear of Jordan Ford Dealership. Their shameful tactics and lack of integrity are a disgrace to the automotive industry, and I refuse to support a business that prioritizes deceit over honesty. Save yourself the headache and heartache, and take your business elsewhere.

1.0

A Disgraceful Display of Deception: Jordan Ford

A Disgraceful Display of Deception: Jordan Ford Dealership's Shameful Tactics I cannot express enough my utter disappointment and frustration with the abysmal treatment I received at Jordan Ford Dealership. I am a veteran whose recent attempt to purchase an SUV from this establishment turned into a nightmare of deceit and manipulation, leaving me questioning the integrity of the entire operation. Upon calling the dealership, I was greeted by a seemingly amiable salesman who appeared eager to assist me with purchasing a vehicle I found online. Little did I know, I was about to be subjected to a disgraceful display of unethical behavior that would leave a sour taste in my mouth for days to come. I expressed my interest in a particular SUV, only to be informed by the salesman that the vehicle was currently in service and therefore unavailable. I told the salesman that I didn't need financing, that I wanted to pay cash and asked that he run the numbers on my trade in. I even went so far as to send photos and my vin at his request. Understandably disappointed, I reluctantly accepted the information and said I would wait until the following day when he said the SUV would be available. However, my disappointment quickly turned to disbelief when I later discovered that the very same SUV I had expressed interest in buying, in fact, was available for purchase despite being in service. It became apparent that the salesman had misled me, either out of incompetence or, more alarmingly, as a result of unethical business practices. I was told "a repeat customer who purchases cars regularly" purchased the vehicle while it was in service. When I asked the manager to rectify the highly shady situation, I was told there is nothing they could do. This reprehensible behavior is not only unethical but downright deceitful. As a customer who was ready and willing to make a purchase, I deserved transparency and honesty, neither of which I received from Jordan Ford Dealership. Instead, I was met with blatant deception and manipulation, leaving me feeling betrayed and taken advantage of. It is unconscionable that a reputable dealership would resort to such underhanded tactics to secure a sale. This blatant disregard for customer trust and satisfaction speaks volumes about the lack of integrity within Jordan Ford Dealership. If this is how they treat their customers, I shudder to think of the other questionable practices they may engage in behind closed doors. In conclusion, I urge prospective car buyers to steer clear of Jordan Ford Dealership. Their shameful tactics and lack of integrity are a disgrace to the automotive industry, and I refuse to support a business that prioritizes deceit over honesty. Save yourself the headache and heartache, and take your business elsewhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
4.0

Worked with Monty at Jordan Used cars who guided wife and

Worked with Monty at Jordan Used cars who guided wife and me through a Ford 150 review, purchase, and successful trade-in of our old pickup. Good experience for both of us. .

4.0

Worked with Monty at Jordan Used cars who guided wife and

Worked with Monty at Jordan Used cars who guided wife and me through a Ford 150 review, purchase, and successful trade-in of our old pickup. Good experience for both of us. .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
5.0

Always a great experience at Jordan ford I wouldn’t go

Always a great experience at Jordan ford I wouldn’t go anywhere else to buy or service

5.0

Always a great experience at Jordan ford I wouldn’t go

Always a great experience at Jordan ford I wouldn’t go anywhere else to buy or service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

Jordan ford is the best.

Jordan ford is the best. I’ve been buying cars from there since 2017 and I got 8 from there. Never play games and always up front.

5.0

Jordan ford is the best.

Jordan ford is the best. I’ve been buying cars from there since 2017 and I got 8 from there. Never play games and always up front.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

Great customer service!

Great customer service! And Joshua Hughes gave me the best deal on my new superduty!

5.0

Great customer service!

Great customer service! And Joshua Hughes gave me the best deal on my new superduty!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

I have bought several cars here and so has my family.

I have bought several cars here and so has my family. Best deal upfront with no hassle.

5.0

I have bought several cars here and so has my family.

I have bought several cars here and so has my family. Best deal upfront with no hassle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

Great staff at this dealership in new car sales and

Great staff at this dealership in new car sales and service department! Go see the staff at Jordan ford!

5.0

Great staff at this dealership in new car sales and

Great staff at this dealership in new car sales and service department! Go see the staff at Jordan ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

Mr. Emerie made the whole experience very smooth and

Mr. Emerie made the whole experience very smooth and worked very hard with us all.

5.0

Mr. Emerie made the whole experience very smooth and

Mr. Emerie made the whole experience very smooth and worked very hard with us all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

Dan Emrie and Steve were amazing at Jordan Ford, San

Dan Emrie and Steve were amazing at Jordan Ford, San Antonio! Best experience buying a vehicle I’ve ever had!! They did everything/anything I asked for to get the sale completed and made the experience actually enjoyable. Almost like buying a vehicle from your best friends. If you need a vehicle, and want to work with people who actually care about you and your needs, go see these guys at Jordan Ford. I’ll only do deals with Dan and Steve from here on out.

5.0

Dan Emrie and Steve were amazing at Jordan Ford, San

Dan Emrie and Steve were amazing at Jordan Ford, San Antonio! Best experience buying a vehicle I’ve ever had!! They did everything/anything I asked for to get the sale completed and made the experience actually enjoyable. Almost like buying a vehicle from your best friends. If you need a vehicle, and want to work with people who actually care about you and your needs, go see these guys at Jordan Ford. I’ll only do deals with Dan and Steve from here on out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

Jordan Ford is the best Ford dealership in the nation!

Jordan Ford is the best Ford dealership in the nation!!! Can’t wait for my next purchase here!

5.0

Jordan Ford is the best Ford dealership in the nation!

Jordan Ford is the best Ford dealership in the nation!!! Can’t wait for my next purchase here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
See all 2415 reviews