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Jordan Ford

(2,420 reviews)
Visit Jordan Ford
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–7:00pm
Tuesday 8:00am–8:00pm 7:00am–7:00pm
Wednesday 8:00am–8:00pm 7:00am–7:00pm
Thursday 8:00am–8:00pm 7:00am–7:00pm
Friday 8:00am–8:00pm 7:00am–7:00pm
Saturday 10:00am–8:00pm 7:00am–5:00pm
Sunday Closed Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2018 consumer dealer award
New (866) 694-3879 (866) 694-3879
Used (866) 694-5827 (866) 694-5827

Reviews

(2,420 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jordan Ford from DealerRater.

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Smooth and great service, wow

Julian made my purchase quick and easy, it didn’t take all day. I loved the accessories rep I have never seen that before? Bravo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great day to drive away in a new lease

We were reffered to Rowdy by Michelle Castellano (Jordan Ford parts Dept). She new that we were in the market for a new vehicle and said that Ford had some great deals. We first met Rowdy on Saturday. We received great customer service. Rowdy displayed patience and was very genuine when we started discussing our financial option and vehicle choice. He was very knowledgeable about the vehicles that he showed and clearly explained the options between buying and leasing. He made us feel very comfortable about the decision that we made. We returned on Monday to go over the financials and to sign on the dotted line. Rowdy is an exceptional salesman and a great conversationalist. As we drove out of the parking lot, we were already referring Ford and Rowdy to family and friends. We have already reached out to Rowdy about my daughters interest in a Ford lease as well. We are so happy to be in a Ford once again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Outstanding experience

Lee Efting helped me with purchase a new Raptor. He was outstanding from start to finish. I would recommend him to my friends and family with no hesitation!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Service

Mr. Alex was such a great help. My wife and I were coming to look for affordable car. After we gave Mr. Alex our preferences in what we would want in our car, he then quickly narrowed down our search and we walked out buying the car that fit all of our preferences. I will definitely go through Mr. Alex again for our next car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Alex Davila

I went in just to look, and I’m very thankful for Alex’s customer service and help. He truly opened my eyes to my options!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

awesome

Alex was great to work with. Answered all of our questions. I look to buying another vehicle from Alex in the near future. Alex you ROCKS

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Alex Davila at Jordan Ford

My wife and I visited Jordan Ford to test drive a Ford Explorer before visiting another dealership with a used Explorer. Even though we had no intention of buying a new car, Alex patiently did multiple test-drives with us and showed us all the pluses and minuses of purchasing a new vehicle. Instead of trying to push a certain model or type of vehicle (Limited, Platinum, etc), he helped us pick out the vehicle that best met the needs of our family. Overall, the entire experience changed our idea of what buying a car could or should be. We never visited that bbn other dealership that day, and we are very happy with our new Ford Explorer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Alex was great

I came to look at your new trucks, but after speaking with Alex, it was clear that a certified pre-owned was a better option. Alex found the truck we wanted and we were able to make the deal work. Thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.

Alex Davila

We went to buy a new car and Mr Alex Davila was there to greet us. His professionalism, knowledge and friendliness made our decision much easier to buy our vehicle at Jordan Ford. We highly recommend Mr Alex Davila to everyone. Thank You Alex!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

Great experience

Once we found the right truck, it was a quick deal in and out. I’m ver happy and will be back again to purchase another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.