Payne Volkswagen



(40 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Customer Service

They went out of their way to drop me off in Harlingen. I was running late to pick up my car. I got there right as they were walking out and the service manager was so nice to go back in and retrieve my keys.


Excellent service

Excellent service with the service department Aaron and Gumaro always take good care of my wife and I. Any time I take my car in I never have a problem and they always communicate with me.


Excellent service!

Memo, Arturo, and Jorge are the best to work with. They are the reason I continue to give my business to Payne. Thank you for all you do for me!


New car

Good customer service and expedite buying process. Recommend this dealer for you next vehicle decision. Guillermo Pérez made a great difference in the process.


No Other Choice

When it comes to VW in the valley, you don’t really have much choice except the other Payne in Mission. Their waiting room is bleak


Great Service

The folks at Payne are awesome. They took the time to chat with me on the services and what my options were. I will definitely come back.


Good experience

Payne Brownsville took care of my vehicle oil change and other recommended items in a good and timely manner. I definitely recommend Payne Brownsville for all vehicle service needs.


Replace fob

Great service I hope to not use them often but I’m confident in the service I receive when I do… big thanks for the fast turnaround


Sale of a 2022 Tiguan SE

Guillermo Perez-Salesman and manager of Payne VW dealership along with financial center associate went far and beyond to find and accommodate us with a great vehicle and a high trade in value for the vehicle I presented for trade in. Thank you so very much for meeting our needs. I was an extraordinary experience.



The Customer service was great and they were very quick and informative about my vehicle. Told me what was needed to be done and great prices as well. While I was there, they took care of a vehicle recall at thebsame time

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