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Van Horn Chrysler Dodge Jeep Ram of Stoughton

(740 reviews)
Visit Van Horn Chrysler Dodge Jeep Ram of Stoughton
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (608) 205-4549 (608) 205-4549
Used (608) 205-4418 (608) 205-4418

Reviews

(740 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Van Horn Chrysler Dodge Jeep Ram of Stoughton from DealerRater.

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Chris worked with me to make a smooth easy transaction,

Chris worked with me to make a smooth easy transaction, every employee at the dealership we encountered was super friendly. Great dealership would recommend to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review us! We are proud to have Chris on our team and happy to hear that he delivered such an outstanding purchase experience. Drive safely, and we hope to see you back again at Van Horn Chrysler Dodge Jeep Ram of Stoughton!

Brian was very helpful through the process with buying my

Brian was very helpful through the process with buying my truck. Would definitely recommend him to other people! Very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It truly makes us happy to see that you liked working with Brian! We're glad that the purchase went well and that you're satisfied with the outcome!

10/10 would recommend to family and friends who are

10/10 would recommend to family and friends who are looking to purchase a vehicle. Dennis and Brianna were wonderful to work with, and made this whole experience a breeze. Thank you guys! We absolutely love our jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Ashley - It makes us so happy to hear that you're enjoying your Jeep. Thank you for sharing this feedback about Dennis and Brianna and recommending Van Horn Chrysler Dodge Jeep Ram of Stoughton! We hope for the opportunity to assist you in the future.

Ryan Acker, the sales consultant was great.

Ryan Acker, the sales consultant was great. There was an incident where a general sales manager, Kevin spoke over me as I was trying to negotiate. I found that to be rude and uncouth and it kind of ruined the excitement of buying a vehicle. Honestly, if I didn’t really need the vehicle at the time, they would have lost a sale because of that. Kevin also gave a bogus line of losing money on the vehicle. Kind of a joke. Outside of that they were generally really responsive and helpful in locating a vehicle.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Chris - Thank you for choosing Van Horn Chrysler Dodge Jeep Ram of Stoughton. We truly appreciate your business as well as this feedback. If you have any questions, please reach out to your salesperson Ryan. Shayne Miller - General Manager ​ - 608-873-5621

Spoke with Ryan about trying to get a new car.

Spoke with Ryan about trying to get a new car. Good guy, easy to talk with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for giving Ryan a shoutout. Please let us know if there is anything else he or the Van Horn Chrysler Dodge Jeep Ram of Stoughton team can do for you, Rod!

A very wonderful place to shop to get a car.

A very wonderful place to shop to get a car. Everyone was nice and upfront

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive review! We appreciate you coming to Van Horn Chrysler Dodge Jeep Ram of Stoughton and we hope to work with you again down the road. Safe travels!

Ram 1500 from Van Horn

Dennis was very knowledgeable and was a great help. I highly recommend shopping with him. There were a few hiccups outside of the sale, but everyone at Van Horn helped make sure things were resolved.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Brendan, thank you for taking the time to review us and shout out Dennis. We strive to deliver a seamless purchase experience, and we are glad to hear that the team was able to help make things right. If there is anything more we can do to assist you or better your time working with us, please feel free to reach out. Best, Kevin Geiwitz - General Sales Manager - 608-873-5621

Great and helpful sales

Helpful staff, and they didn’t waste time or dilly dally. Gave a good and fair offer on trade in vehicle. Also we’re able to move a vehicle from one dealership to one closer to my location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're happy to hear your buying experience with us went so smoothly. Thank you for choosing Van Horn Chrysler Dodge Jeep Ram of Stoughton and we wish you many safe and happy miles. Take care!

Ram 1500 - Can't beat it

Dennis really blew me away with his customer service and knowledge about the Ram 1500. He answered all my questions thoroughly and got me a greatbdeal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Lee - Congratulations on your new Ram 1500! We are thrilled that Dennis was so helpful and attentive throughout the process and we hope to see you again at Van Horn Chrysler Dodge Jeep Ram of Stoughton. Thank you!

I now have the perfect SUV.

I have owned a Jeep for 5 years and have had it serviced at Van Horn (it was bought elsewhere) for all of that time. While I was there for a service I decided to take a look around to see if going smaller would be a good choice. After talking to Ryan Acker for a while it became apparent that a test drive was in order. I now own a Cherokee Limited! Ryan was so fun to work with and because I was there for a service, I got an offer that day and a slightly different model than the one I chose was brought in for me to look at, drive etc. I have always liked the people at Van Horn, from the Service Team on up and that is a big reason I decided to look there. The entire 'community' at this dealership is welcoming and is willing to take the time to get this right, especially Ryan and Brianna! Who new I needed a heated steering wheel? Apparently Ryan did, he gave me lots of options and in the end I believe I got the perfect Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are delighted to see that Ryan and the team went the extra mile to create a fantastic car-buying experience for you, Kathy! Thank you so much for supporting Van Horn Chrysler Dodge Jeep Ram of Stoughton and congrats on your new car!