Cardenas BMW

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2 reviews)
210 North Loop 499, Harlingen, TX 78550
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    BMW Certified
    2024 BMW X5
    5,541 mi.
    $71,595

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cardenas BMW from DealerRater.

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cardenas bmw

October 7, 2015
By bmw owner from harlingen tx

cardenas bmw does not have a body shop I've been going there for years. always get better service than there competitors they service all makes and models and sales staff actually is kind and courteous and greet you with a warm welcome instead of 20 guys flocking to you like segals

cardenas bmw

October 7, 2015
By bmw owner from harlingen tx

cardenas bmw does not have a body shop I've been going there for years. always get better service than there competitors they service all makes and models and sales staff actually is kind and courteous and greet you with a warm welcome instead of 20 guys flocking to you like segals

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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SERVICE AND REPAIRS LACKING, POOR & UNRELIABLE

June 26, 2012
By BMW328xi from SOUTH PADRE ISLAND, TX

I went to pick up my car today from Cardenas BMW in Harlingen, TX. It was a disappointing and frustrating experience. Parts, and labor were shotty: They used Bondo to secure my front bumper which was cracked and warped with screws missing, the underside had screws and brackets missing The body was scratched, dinged and one section has red paint and a dent. The detail work was messy and sloppy with gobs of wax left all over the body. It needs new parts and more body work. After 2 months of waiting, it looks like I'll have to wait indefinitely. They are unprofessional,slow, and overpriced to say the least.

SERVICE AND REPAIRS LACKING, POOR & UNRELIABLE

June 26, 2012
By BMW328xi from SOUTH PADRE ISLAND, TX

I went to pick up my car today from Cardenas BMW in Harlingen, TX. It was a disappointing and frustrating experience. Parts, and labor were shotty: They used Bondo to secure my front bumper which was cracked and warped with screws missing, the underside had screws and brackets missing The body was scratched, dinged and one section has red paint and a dent. The detail work was messy and sloppy with gobs of wax left all over the body. It needs new parts and more body work. After 2 months of waiting, it looks like I'll have to wait indefinitely. They are unprofessional,slow, and overpriced to say the least.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process —
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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