Cardenas BMW

Reviews

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2 lifetime reviews.

  • 5.0 out of 5
    October 7, 2015

    cardenas bmw does not have a body shop I've been going there for years. always get better service than there competitors they service all makes and models... and sales staff actually is kind and courteous and greet you with a warm welcome instead of 20 guys flocking to you like segals

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • 1.0 out of 5
    June 26, 2012

    I went to pick up my car today from Cardenas BMW in Harlingen, TX. It was a disappointing and frustrating experience. Parts, and labor were shotty: They... used Bondo to secure my front bumper which was cracked and warped with screws missing, the underside had screws and brackets missing The body was scratched, dinged and one section has red paint and a dent. The detail work was messy and sloppy with gobs of wax left all over the body. It needs new parts and more body work. After 2 months of waiting, it looks like I'll have to wait indefinitely. They are unprofessional,slow, and overpriced to say the least.

    2.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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