[{"id":348009,"firstName":"Karifa","lastName":"Mara","titleText":"Maserati-Alfa Sales Consultant kmara@criswellauto.com","shortBioText":"Maserati-Alfa Sales Consultant\r\n240-252-5800\r\nkmara@criswellauto.com \r\n\r\nKarifa Mara brings 20 years of experience in car sales to the table. Prior to joining Criswell Maserati, Karifa has been a consultant for other high end cars such as Lexus, Audi, Jaguar, Range Rover, Porsche, Mercedes Benz and BMW, where he was always one of the top performers. \r\nHaving worked in diverse systems, Karifa is very flexible and brings a wealth of knowledge in Sales Strategies and exceptional Customer Satisfaction and Retention. In addition, he is fluent in French.","emailTxt":"kmara@criswellauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":98,"imageUrl":"https://cdn-user.dealerrater.com/images/ac1b6e1d2e16.jpg","drDealerId":103771,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":269885,"firstName":"Robert","lastName":"Buchanan","titleText":"Maserati-Alfa Sales Manager rbuchanan@criswellauto.com","shortBioText":"Sales Manager\r\n240-252-5800\r\nrbuchanan@criswellauto.com\r\n\r\nRob has over 20 years of experience in the automotive industry, which includes such brands as Audi, Mercedes-Benz, Lincoln, Volvo and also has an extensive background in the pre-owned market as well as the finance side of things. He resides in Middletown MD with his family, where he has called home for 35 years. In his free time enjoys playing golf, fishing, catching an Orioles game, watching a good movie or just spending time with family and friends. Rob believes in transparency and integrity in the sales process and provides customers with a level of professionalism and service that is second to none.","emailTxt":"rbuchanan@criswellauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":67,"imageUrl":"https://cdn-user.dealerrater.com/images/06ef35b61081.jpg","drDealerId":103771,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":297223,"firstName":"Chuck","lastName":"Lewis","titleText":"Maserati - Alfa Sales Consultant clewis@criswellauto.com","shortBioText":"Maserati-Alfa Sales Consultant\r\n240-252-5800\r\nclewis@criswellauto.com\r\n\r\nChuck has over 35 years of experience in the automotive industry, which includes such brands as Cadillac , Honda , Mazda , and Acura . He resides in Rockville Md. and was born and raised in Bethesda , Md. In his free time he enjoys playing golf and fishing. He moved back to the area 4 years ago to be closer to family members, after living in the Carolinas for 25 years. Chuck believes in the sales process and provides customers with a level of professionalism that goes above and beyond the norm and service that is second to none.","emailTxt":"clewis@criswellauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/4487d74513ac.jpg","drDealerId":103771,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":391595,"firstName":"James","lastName":"Tan","titleText":"Maserati-Alfa Sales Consultant jtan@criswellauto.com","shortBioText":"Maserati-Alfa Sales Consultant\r\n240-252-5800\r\njtan@criswellauto.com\r\n\r\nJames Tan came from Singapore in 1989 and has since made Maryland his home. He was a Sushi Chef before his interest in automobiles played a huge role in making Automotive Sales his career. Being fluent in English, Mandarin and a few other Chinese dialects has enabled James to better communicate with his clients and meet their needs. James' approach to his clients has always been with a strong work ethic, combined with sincerity and reliability. His choice of sports is swimming and badminton, while chocolate and a good movie always makes his day.","emailTxt":"jtan@criswellauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/30e1724acd4e.jpg","drDealerId":103771,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":486312,"firstName":"Danny","lastName":"Ahn","titleText":"Maserati-Alfa Sales Consultant dahn@criswellauto.com","shortBioText":"Maserati-Alfa Sales Consultant\r\n240-252-5800\r\ndahn@criswellauto.com","emailTxt":"dahn@criswellauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/0cfa880e9845.jpg","drDealerId":103771,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":251491,"firstName":"Alberto","lastName":"Zamorano","titleText":"Maserati - Alfa Sales Consultant azamorano@criswellauto.com","shortBioText":"Maserati-Alfa Sales Consultant\r\n240-252-5800\r\nazamorano@criswellauto.com\r\n\r\nThank you for looking at my profile as I'm the latest addition to Criswell Maserati. I'd been in the Automotive sales business since 1988, my most recent experience dates back to \"BMW of Rockville\" (formerly known as \"VOB BMW\" since July 1994 to January 2015) I'm a results oriented professional with extensive experience in both new and used automobile sales and a high level of customer service who has a proactive mind set with a proven track record of successful relationships with clients. Proficient on the Spanish language. My hobbies include photography, tennis and cycling.","emailTxt":"azamorano@criswellauto.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":53,"imageUrl":"https://cdn-user.dealerrater.com/images/abab30b679e2.jpg","drDealerId":103771,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":302874,"firstName":"Jose","lastName":"Calderone","titleText":"Maserati-Alfa Valet maseratisales@criswellauto.com","shortBioText":"Maserati-Alfa Valet\r\n240-252-5800\r\nmaseratisales@criswellauto.com\r\n\r\nJose is a family man with two children; a daughter and a son. His wife also works in the automotive industry in the accounting field. Jose has worked at several dealerships most recently following Omar Stwodah to Criswell Maserati/Alfa Romeo. He will pick up and drop off your car at your convenience along with personally detailing your vehicle on its return. Jose takes pride in his work and is excited to be part of the Criswell organization.","emailTxt":"maseratisales@criswellauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/fcb1d860c777.jpg","drDealerId":103771,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":302876,"firstName":"Gavin","lastName":"Otto","titleText":"Maserati-Alfa Service Technician maseratiservice@criswellauto.com","shortBioText":"Maserati-Alfa Service Technician\r\n240-252-5800\r\nmaseratiservice@criswellauto.com\r\n\r\nGavin started his automotive career as a lube tech, while working on his way through school. He worked at an independent automotive service station, and moved to Maserati/Alfa in the summer of 2015. He had received an Undercar Specialist certificate from Montgomery College, and have achieved ASE certification in A5 automotive brakes. He is still pursuing higher education in the automotive field, with a specialization in electrical.","emailTxt":"maseratiservice@criswellauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/4213b18b71b3.jpg","drDealerId":103771,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":472942,"firstName":"Michael","lastName":"Disogra","titleText":"Maserati-Alfa Sales Consultant mdisogra@criswellauto.com","shortBioText":"Maserati-Alfa Sales Consultant\r\n240-252-5800\r\nmdisogra@criswellauto.com","emailTxt":"mdisogra@criswellauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/2fff7408d968.jpg","drDealerId":103771,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":543370,"firstName":"Paul","lastName":"Nelson","titleText":"Maserati-Alfa Sales Consultant pnelson@criswellauto.com","shortBioText":"Maserati-Alfa Sales Consultant\r\n240-252-5800\r\npnelson@criswellauto.com","emailTxt":"pnelson@criswellauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/3da2f48595c8.jpg","drDealerId":103771,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":484119,"firstName":"Ricardo","lastName":"Hernandez","titleText":"Maserati-Alfa Valet maseratisales@criswellauto.com","shortBioText":"Maserati-Alfa Valet\r\n240-252-5800\r\nmaseratisales@criswellauto.com","emailTxt":"Alfasales@criswellauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/a4d5db4e864c.jpg","drDealerId":103771,"certifiedEmployee":false,"deptDscrp":"Service"}]
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 6:00 PM

Criswell Maserati Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 7:30 PM

Saturday

9:00 AM - 6:00 AM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since September 2016

We listen and you matter, because We're Driven by YOU! Check out our customer reviews and see why your friends and neighbors are shopping at Criswell Automotive. Criswell began as a family owned Chevrolet dealership in Gaithersburg in 1972. Today, we're still a family owned and operated business that has expanded to two locations and multiple dealerships including Chrysler Jeep Dodge RAM, Honda, Nissan, FIAT, Commercial Trucks and Isuzu Trucks.

...



At Criswell, you, the customer, are our first priority. Criswell's goal is to lead the way in providing our customers with outstanding sales and service.

"We listen and you matter, because We're Driven by YOU!"

Service

Fluid Top-Off

Complimentary

Detailing

$229.95 and up*

Oil, Filter Change

$299.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
283 lifetime reviews. Includes reviews of Criswell Maserati from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 19, 2018

    We bought an Alfa Romeo Stelvio from Criswell about a month ago. Overall we are very satisfied with the car and our shopping experience at Criswell. Our... sale representative (Karifa) was an excellent person to work with. He was very friendly and helpful all the way from our very first meeting with him with a thrilling test drive to signing the contract. We got a very good deal and are happy with the performance of Stelvio. I do recommend you to test drive an Alfa and get information on great deals from Criswell before settling for either a slightly cheaper option (Like Mazda, Honda, Toyota) or a more expensive one (Like BMW, Audi, Mercedes).

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    Criswell Maserati - Alfa Romeo

    Congratulations on your new car and thank you for your willingness to recommend our team at Criswell to your friends and family.


    Worked with:
    Karifa Mara

    Maserati-Alfa Sales Consultant kmara@criswellauto.com

    (5.0) 98 reviews

    Robert Buchanan

    Maserati-Alfa Sales Manager rbuchanan@criswellauto.com

    (5.0) 67 reviews

  • 5.0 out of 5
    August 9, 2018

    Alberto made the experience of purchasing a car a great pleasure. Would recommend and deal with them again. Everyone that we meet went out of their way... to help out.

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    Worked with:
    Alberto Zamorano

    Maserati - Alfa Sales Consultant azamorano@criswellauto.com

    (4.6) 53 reviews

  • March 30, 2015

    Five Star Experience from beginning to end!!! Abiola Akintunde was absolutely awesome!! Completely professional, informative, helpful, followed up as promised... and most importantly not your typical pushy salesman. My wife and I purchased a 2015 Maserati Ghibli SQ4. The whole process was hassle free. They provided us with a more than fair trade in value for our 2013 Range Rover Sport and matched a competitive price we had received from another dealer on the car. We drove in from out of town, the car was ready to go, the paperwork was ready to sign and the full team was expecting our arrival and greeted us by name as we walked thru the doors. Anastasia Oganov was amazing as well! She was a pleasure to deal with on the phone and had our paperwork ready to sign so we didn't have to waste any time. Omar Stwodah, the General Manager, runs a well oiled machine!! He was super friendly and provided an excellent recommendation for dinner that evening. A BIG THANK YOU to Abiola, Anastasia and Omar for making the experience stress free, flawless and pleasurable!

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    Dealer Response

    Thank you for your review. It was great meeting you both. We realize that you have a many choices when purchasing a vehicle so we try to make the exp...erience as pleasant and easy as possible. We value you as a customer and do our best to make the customer experience reflect our appreciation. And I am glad you enjoyed the restaurant and views in Georgetown. Have fun with your new Maserati!! Best, The Criswell Maserati Team

  • 5.0 out of 5
    August 9, 2018

    Rob made leasing of the Alfa Romeo Stelvio extremely easy. He's easy to work with and transparent. If you are in the market for an Alfa or Maserati you... have to visit this dealership. You will not regret it. Rob and his team were great. They are personable, professional and knowledgeable and will go out of the way to make you feel comfortable. I could not have asked for a more pleasurable experience. I highly recommend Rob and Alfa Romeo of Germantown! Thank you again Rob!!

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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Robert Buchanan

    Maserati-Alfa Sales Manager rbuchanan@criswellauto.com

    (5.0) 67 reviews

    James Tan

    Maserati-Alfa Sales Consultant jtan@criswellauto.com

    (5.0) 22 reviews

  • 5.0 out of 5
    August 1, 2018

    It was truly a pleasurable experience working with such a knowledgeable, professional, and personable salesman such a Karifa Mara. He was very helpful,... yet not too aggressive. In addition, he answered all my questions in detail. The experience that I had while leasing my new car was like a breath of fresh air. The process was easy and I got an exceptional deal on a great automobile. I would suggest to anyone in the market for a new Maserati to speak to Mr. Mara. He is definitely the ???Go-to-Guy???! You will be very well taken care of. Awesome staff! I will definitely be returning to Criswell Maserati for my next transaction.

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    Worked with:
    Karifa Mara

    Maserati-Alfa Sales Consultant kmara@criswellauto.com

    (5.0) 98 reviews

  • 4.8 out of 5
    July 30, 2018

    Great sales mindset, customer driven and willingness to make a deal other than ???playing games??? my first contact was on line and I got an answer right... the way. Went to the dealership to ???look at options??? and left with a brand new GT convertible 👏👏👏

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    Criswell Maserati - Alfa Romeo

    Hi Phil, thank you so much for your positive comments about Criswell Maserati! We are pleased that you found our team to be responsive, straight forw...ard, and friendly. We look forward to working with you again for all of your future sales and service needs.


    Worked with:
    Karifa Mara

    Maserati-Alfa Sales Consultant kmara@criswellauto.com

    (5.0) 98 reviews

  • 5.0 out of 5
    July 29, 2018

    James was very professional and helpful without being too pushy. We enjoyed our buying experience and would go back again for future car purchases. Would... recommend.

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    Criswell Maserati - Alfa Romeo

    We are very happy to hear that our team provided you with an excellent experience that you are willing to recommend to family and friends. Enjoy your... new car and please do not hesitate to reach out to any of our team members if you have any further questions.


    Worked with:
    James Tan

    Maserati-Alfa Sales Consultant jtan@criswellauto.com

    (5.0) 22 reviews

  • 5.0 out of 5
    July 28, 2018

    If you're in the market for a new Maserati then be sure ask for this salesman and I assure you that you will not be disappointed.

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    Criswell Maserati - Alfa Romeo

    Thank you so much for taking the time to highlight the excellent work of Karifa! We are ecstatic that he was able to help you find exactly what you w...ere looking for. We look forward to working with you again on all of your future sales and service needs.


    Worked with:
    Karifa Mara

    Maserati-Alfa Sales Consultant kmara@criswellauto.com

    (5.0) 98 reviews

  • 5.0 out of 5
    July 25, 2018

    After comparing offers from five dealerships, I went with Criswell for my new Giulia. Danny Ahn was extremely personable, professional, and competent.... I appreciated the way he answered all our questions, worked around my schedule, and went out of his way to ensure that my wife and I were comfortable with this purchase.

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    Criswell Maserati - Alfa Romeo

    We're glad you had such a wonderful experience with us! If you have any further questions, please do not hesitate to reach out to any of our team mem...bers. Thanks again for choosing Criswell!


    Worked with:
    Danny Ahn

    Maserati-Alfa Sales Consultant dahn@criswellauto.com

    (5.0) 14 reviews

  • 5.0 out of 5
    July 23, 2018

    Alberto was very helpful. He gave me whole idea how much it cost in detail before I go to the dealership, and everything was exact as planned. Nice manners... and professional service. I and my wife were very happy with him and the service. Thanks again.

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    Criswell Maserati - Alfa Romeo

    Thanks for your praise and kind comments about our team. We are ecstatic that Alberto helped you to have an efficient and happy purchasing experience...!


    Worked with:
    Alberto Zamorano

    Maserati - Alfa Sales Consultant azamorano@criswellauto.com

    (4.6) 53 reviews

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