Don Hewlett Chevrolet Buick

I called the dealer and spoke with Megan first about a specific vehicle I was looking for. She forwarded me to Lee and he contacted me back very shortly.He asked all the information about what I was looking for. I was very specific about what I wanted and knew it would not be an easy task as I had contacted 3 other chevy dealers who could not or would not help me locate the car I wanted with the exact specs on it. Lee contacted me and with-in 24 hours he had my car located at another dealer in Texas and everything I asked for was on it even down to the color. There was only one car like mine in the state that was available and Lee got it for me. I purchased my 2015 Commemorative edition camaro within days of first speaking with Lee and I am in love with it.

Great service. Ronnie Bradford went the extra mile to assist in helping me get the truck I wanted. everyone else involved was also great. I am very satisfied with my purchase and service from Don Hewlett

Excellent service!! They went above and beyond and took care of all of our concerns. I plan on going to them for all service and maintenance needs from now on.

We appreciated how knowledgeable and hard working our salesman Carter Hill was!! Everyone was very nice and helpful with everything!! The best car buying experience around!!! THANK YOU!!

I have bought several vehicles from Don Hewlett. Always a positive experience and this time was no exception. Brandon Luther was our salesperson and he did a great job!

This review is for warranty coverage on a 2014 Silverado 1500 truck but it applies equally to the GMC Sierra. We're talking about a fully loaded $42k+ MSRP vehicle when you include all the accessories. After approx. 15 months and 10,000 miles - the paint has started peeling off the bottom of the passenger front door. There is a GM bulletin that explains this defect is on ALL of the Silverado's and Sierra's built at the Ft Wayne plant up until mid May 2015. IF YOU OWN A 2014 SILVERADO OR SIERRA KEEP A CLOSE EYE ON THE BOTTOM OF THE DOORS/FENDERS ALONG THE CHIP GUARD FOR PEELING PAINT!! REPORT IMMEDIATELY BEFORE YOU REACH 3YRS/36K MILES. They are not willing to fix all the areas where the defect exists - only where there is a visual failure (the paint starts peeling - it peels more with every car wash). GM's intent is to ignore the areas they admit have the defect in hopes that the peeling doesn't start until after the vehicle passes the 3yr/36k mile coverage for the paint and then they wont do squat. There is also blotchy dark spots and streaks in the Silver Ice Metallic paint where the primer is showing through the thinnest of base color coats I've ever seen. Hewlett is making it very difficult to get this resolved. The body shop told me to call Chevrolet, they were useless, no one returned my calls, on one of my calls to Chevrolet they said that I was to get in contact with the Cust. Exper. Mgr. and I asked why I had to drive this - why isn't he contacting me - they said to just go in and speak with him, he understands the root cause of the peeling and will address the inconsistent color in the paint. I go in, he won't see me, has a service rep try to hand me a phone number to "call him later" and this is 3 weeks into this process!! I've had enough, I block their service lanes until someone will assist me with a frickin $42k truck that has paint peeling off the doors and the paint that sticks to the truck has blotchy spots/streaks. Never again will we buy from Hewlett and very likely never again buy Chevrolet or GM. You would think GM had figured out how to handle their known defects in vehicles after the recent PR crisis they faced ... but nooooo.

I went in to look at Malibus, never thought I would drive away with a Buick. Jeff S was a fantastic salesman. He was friendly, knowledgable, and overall had a very fun and likable personality. Loving my Buick Regal GS. It's fast and fun to drive and I'm glad I didn't settle for a Malibu. Also loved that Jeff was available at any time via text message.

Ronnie and the finance manager did a great job! They made me feel at ease and explained everything very carefully. Run... Don't walk to this dealership for great customer service!!!! I enjoyed pizza and good coffee while relaxing and waiting for my new Suv to be made ready. I just moved here from Houston not too long ago but I'm glad I waited to buy here. I will definitely buy from this dealership again and service my new ride here.

Sam was great he was the one that helped my husband get a car and then he helped me. I was comfortable through the purchase of my truck and he listened to what I was looking for. I was given options and took my time to select what would be best for my needs not under pressure at any time. He answered all my questions that I had and was surprised with the great news of my approved car. I will recommend him to friends and family. Thank you Happy Family member Mina Hernandez

So I blew my motor in my car on Thursday 11/5/15. I had to get a new car. I was working (driver for xpo) and on my route saw Don Hewlett Chevrolet in Georgetown. I walked in right to Jeff, it's funny they thought I was delivering. I said I need to buy a new car and I only have 30 minutes (lunch). We sat down talked a bit about my credit and finances then looked at some cars. I had to go back to work but Jeff and I texted back and forth any info that he needed from me. The next day I was off from work drove to Georgetown and an hour later a proud new owner of a 2013 Equinox. I couldn't be happier with my new car and the service that Jeff provided. He went above and beyond and I will be back to buy that Z28....eventually haha. Also visit their coffee bar.