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2014 state dealer award
View 7 awards
2014 state dealer award 2014 state dealer award 2013 national dealer award 2013 state dealer award
2021 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,456 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Don Hewlett Chevrolet Buick from DealerRater.

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It was my pleasure working with Brian. He made shopping...

It was my pleasure working with Brian. He made shopping for a vehicle as painless as possib;e. I would recommend him and Don Hewlett Chevrolet to anyone looking to buy among any other dealership in the area. Thanks again for a pleasant experience. Sincerely, Maria McPherson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jason Luther and the other dealership staff were...

Jason Luther and the other dealership staff were AMAZING!!! I was very particular on what I wanted to spend and what can of truck I wanted. Jason made this possible especially with my trade in. I would recommend Jason and the dealership to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Our experience with Jason Luther was extremely good. He...

Our experience with Jason Luther was extremely good. He was very receptive to our needs in a new car and in negotiating the best possible price for us. He worked very hard to meet all of our needs. Jeff Grazioplene, who helped us with finalizing our deal was also very attentive and determined to help us with the best financing available to us. Overall we had an excellent experience with everyone involved and would highly recommend Jason Luther and this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Mike responded to an email query almost immediately, and...

Mike responded to an email query almost immediately, and we quickly agreed upon a purchase price. The car, already on order by the dealership, arrived a few days later, and I was able to pick it up just a few days after that. Mike was friendly, knowledgeable about the car, and didn't pressure me to purchase additional services I had no interest in. This was the best new car purchase experience I've had to date.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We can't be happier. Lee stayed in constant contact via...

We can't be happier. Lee stayed in constant contact via text messages and phone calls. He answered all of our questions and made our puchase easy and smooth. We thought we wanted a used car, but quickly realized the features we wanted were only on the 2012 car. He showed us everything we wanted and didn't pressure us either way. He helped us make good financing decisions and went above and beyond the call of duty for a "sales" guy! We'll be visiting Lee and referring him for all car purchases! He's the first car salesman who we thought had our best interests in mind. Thanks for the great service, you are the best. Thanks, jeri

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We want to Thank Cory Reedy for making this transaction...

We want to Thank Cory Reedy for making this transaction happen. We have visited several other dealers prior to Don Hewlet and they didn't give us the time of day. Cory gave us hope from day one when Luis showed up at the dealer one night five min to eight, he still took the time to get most of our information and showed Luis some vehicles. As promised he called us the next day and our journey began. We truly want to Thank all of you for all of your hard work and patience. We know that our situation was not easy and took a lot of time. Carl Thank you for talking to the banks to make this deal happen and to get such a great interest rate! Cory and Buddy thank you for waiting for us to close the deal, even after closing hours and taking your time to explain all the paper work and extra added features of our new 2010 Chevy Malibu. Be assured that we will recommend Don Hewlett to all of our friends and family. Sincerely, Luis and Teresa Perdomo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My experience with Lee and the dealership was very...

My experience with Lee and the dealership was very positive. Lee was knowledgeable about the particular car in which I had an interest (2012 Chevy Volt) and able to aptly demonstrate its features and capabilities. Considering the newness of the model and its technology, that is not a given. If he didn't have an immediate answer to any of my questions, he would research the issue and quickly get back to me. Of particular importance to me was that he handled the relationship in a friendly yet professional, non-pressure manner. I felt he offered a fair price for the car I purchased and gave me a reasonable trade-in value for the one I surrendered. Once the buying decision was made, the transaction was closed quickly and professionally by the dealership's business manager, Karl Hoehn, with excellent financing terms provided.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I knew what I was looking for before I contacted any...

I knew what I was looking for before I contacted any dealer and Hewlett had a good selection at a reasonable price. Well worth the 2 hour drive. Mr. Blank was helpful and made the process much less stressful. The one thing I liked the most was that I dealt with one person until we agreed on a price. Not one time did Mr. Blank have to leave his office to talk with some sales manager. Maybe he did it electronically from his computer, but that's OK. I have walked on salesmen for leaving me at their desk too long. I will definitely go back next time I buy a GM.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing Service! Jonathan made our buying experience so...

Amazing Service! Jonathan made our buying experience so easy! We threw a few curve balls as to what we wanted but he came through for us. He made sure all our questions were answered and even called us back on things that he thought would benefit us. The communication was excellent. Everyone in the dealership are so very nice especially in the service dept. I would highly recommend Don Hewlett dealership to everyone. They really do care about your needs and concerns when buying a car. It can be such a major stressor when dealing with dealerships but everyone at Don Hewlett made the whole buying experience very ENJOYABLE! THANK YOU JONATHAN! Hook'em Horns!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best new vehicle purchase I have ever experienced. ...

Best new vehicle purchase I have ever experienced. Integrity would be the byword for Jason Luther. He went above and beyond to demonstrate that customer care was more than a slogan. And I received a truly good deal- no games - I went away totally satisfied. Steve

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.