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2014 state dealer award
View 7 awards
2014 state dealer award 2014 state dealer award 2013 national dealer award 2013 state dealer award
2021 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,455 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Don Hewlett Chevrolet Buick from DealerRater.

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Worth the trip

Although they were so busy on every occasion we were there, waiting an hour or more, it was totally worth it as we were treated with respect and not rushed through our decision making times. Accurate and knowledgeable about their products and services as well. We are on our way to see about another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Nonie2009 - Thanks for your recent visit to Don Hewlett Chevrolet-Buick. We realize you have a choice of where to spend your vehicle dollars and we're certainly proud to have earned your business and this wonderful online review as well! Please call on us the next time we can provide this same level of professional, caring vehicle support for you or your family. Take care - The Don Hewlett Customer Care Team

Have bought 5 cars from Don Hewlett

We found Don Hewlett when we bought a truck from them back in 2010. We have now bought 4 additional vehicles from them and now live 5.5 hours away. You CANNOT beat their customer service, they are absolutely amazing. John Gonzalez is our sales guy we have used all 5 times and I highly recommend him. After moving over 300 miles away we tried buying a car locally and they couldn’t come close to the deals and service that Don Hewlett provides.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Well hello Maegan! Thanks to you and your family for continuing to choose Don Hewlett Chevrolet-Buick as your preferred dealer. It means a lot when one of our valued guests takes the time to share their experience and positive feedback about members of our staff when they feel we've earned it. Since 1971 we have been blessed to provide quality vehicle sales and service to thousands and thousands of our Central Texas neighbors. We get our vehicles from the same source as those 'other' guys, but as your family has discovered it's our professional, friendly staff that truly creates the Hewlett Difference. Thanks again for vehicle purchase number 5 and thanks as well for sharing this little bit of online sunshine about your experience with John. Please call on us the next time we can provide quality vehicle support for you or your family. Take Care - Mike Hewlett

Have bought from Don Hewlett 5 times

We found Don Hewlett when we bought a truck from them back in 2010. We have now bought 4 additional vehicles from them and now live 5.5 hours away. You CANNOT beat their customer service, they are absolutely amazing. John Gonzalez is our sales guy we have used all 5 times and I highly recommend him. After moving over 300 miles away we tried buying a car locally and they couldn’t come close to the deals and service that Don Hewlett provides.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Well hey there Mncranston3! Thank you for your recent visit to Don Hewlett Chevrolet-Buick. We realize you have a choice of where to spend your vehicle dollars and we are certainly proud to have earned your business. Please call on us the next time we can provide this same level of professional, caring vehicle support for you or your family. We hope you have a great day! The Hewlett Customer Care Team

Awesome treatment at Don Hewlett

I have been buying vehicles from Don Hewlett and getting the service done there for the last 8 years that I have been in Georgetown - First experiences with Michael Stephens were awesome, and now Jud Charlton just sold us our new Blazer and the the experience was awesome again... really like the people at Don Hewlett, they always treat you great... thanks again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey there Chip.distefano - Thank you so much for your kind remarks! We certainly appreciate your business and stand ready to help you and your family when you need us. We hope to see you soon - The Don Hewlett Team

Best Chevy Dealership in Texas, from sales to service,...

Best Chevy Dealership in Texas, from sales to service, and even ownership, You’re always treated like family. This is my 2nd New Truck purchase with them, and it’s always a pleasure doing business with Don Hewlett Chevrolet.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Well hey there Teddbobb! Thank you for your recent visit to Don Hewlett Chevrolet-Buick. We realize you have a choice of where to spend your vehicle dollars and we are certainly proud to have earned your business. Please call on us the next time we can provide this same level of professional, caring vehicle support for you or your family. We hope you have a great day! The Hewlett Customer Care Team

Carl really helped this old man.

I needed a lot of help using all the unfamiliar buttons and whistles on my new car. I am crippled and Carl was very patient explaining things to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hey there Wayche33 - Thank you so much for your kind remarks! We certainly appreciate your business and stand ready to help you and your family when you need us. We hope to see you soon - The Don Hewlett Team

Great team, awesome customer service Up front and well...

Great team, awesome customer service Up front and well done! Thank you for catching tire issue And in such great timing Love XPress at Hewlett

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Tahoe

Carl was great. Sent me a video and made me feel valued as a customer. Process less than 3 Hours total . Fantastic experience .Finance was easy and accessories were offered while I was waiting. Carl showed me everything about the Truck as it has more bells than my Silverado had. Thanks to all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Jerry - Thank you for choosing Don Hewlett Chevrolet-Buick for your recent vehicle purchase. We also appreciate these kind words about your salesperson - Carl Staves. Carl is a valued member of our team and as you experienced he always delivers a friendly, professional experience for his guests. Please tell all of your friends where (and from who) they should buy their next vehicle! When it's time for that first maintenance visit, please come see the pros in our Xpress vehicle maintenance dept. At Xpress we'll perform the basic maintenance services your car needs, provide you a complimentary vehicle inspection & give you a free wash/vac - all in about an hour! Thanks again for putting your trust in our family - The Hewlett Customer Care Team

Outstanding service

Mr. Shannon Wolf was extremely helpful. He opened different options for us and made sure that we got exactly what we were looking for!! I highly recommend him for anyone who is looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hey there Anthony! Thanks for your recent vehicle purchase and this wonderful feedback about your experience with Shannon Wolf. Shannon is a valuable member of our team and as you discovered he consistently delivers a high quality experience for his guests. Now that Shannon has you fixed up with your new vehicle let the pros in our Xpress Oil Change Plus vehicle maintenance center keep it running the way it should with regular maintenance visits. At Xpress we'll perform the basic maintenance services your car needs, provide you a complimentary vehicle inspection & give you a free wash/vac - all in about an hour! Thanks again for choosing Don Hewlett as your preferred dealership. We look forward to seeing you soon! The Hewlett Customer Care Team

Mr. Shannon Wolf was extremely helpful. He opened...

Mr. Shannon Wolf was extremely helpful. He opened different options for us and made sure that we got exactly what we were looking for!! I highly recommend him for anyone who is looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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