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Covert Buick GMC Austin

(1,689 reviews)
Visit Covert Buick GMC Austin
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2015 consumer dealer award
New (512) 961-5792 (512) 961-5792
Used (512) 354-4435 (512) 354-4435
Service (512) 364-0086 (512) 364-0086

Reviews

(1,689 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Covert Buick GMC Austin from DealerRater.

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Great service!

Would have enjoyed a cup of coffee in waiting room. Tom Fritz is a great service rep. I am so fortunate that he is my rep, Appreciate getting the car washed off when it comes in. Change oil reset this time...appreciated,!! Thanks for taking the car without an appointment this time. Thanks for doing the recall work...heading to cold weather next week!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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oil change

Dave was very helpful and your staff did the oil change and tire rotation within the promised time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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GMC Yukon xL from Covert

The people at the dealership were wonderful and met all my needs. The GMC Yukon XL far exceeded my expectations and I constantly wonder why it took me so long to even test drive one of these trucks much less to purchase one. First impressions are excellent and I have high hopes that I will own this truck for many years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Jamie and Ricardo rocked it!

One of the easiest transactions I've done- in and out in under 30 minutes- loved it! Jamie and Ricardo were awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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What A Dealership Should Look Like

The entire staff was pleasant and accommodating. From the moment I arrived I was greeted and asked how I could be helped. I felt very comfortable with my salesman, never feeling pressured or made to feel like I was wasting anyone's time. I was allowed to think about my purchase and even changed my mind in the middle of the transaction and everyone continued to be professional. I left the dealership knowing I got a good deal and that I would recommend family and friends to visit the dealership because I know they would enjoy the experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service,.professional and clean services

My experience was one of professionalism. My wait time was within the approved time limits that they told me it would be and the customer service area was very cozy withth excellent amenities to enjoy why you wait. I have no complaints and my vehicle is still running in excellent condition. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

I was very satisfied by the dealership and the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Aweaome Work

Always a good experience with Covert GMC. My second vehicle with them and more to come in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

The staff and sales associate were very helpful and made the process easy and quick. Was a very nice experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Covert Buick GMC

Very courteous and helpful. All involved were very professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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