AutoNation Toyota South Austin

I’ve been a customer for over 15 years. I live in San Antonio but I have lots of confidence in this dealership. My second Tacoma since 2007.

Sold my old car here. Axel was great; very nice, helpful & knowledgeable. I’d recommend them highly.

Great service, prompt timing. Very pleasant to deal with. Kevin was very personable and polite & the service went quicker than expected.

Great service, prompt timing. Very pleasant to deal with. Kevin was very personable and polite & the service went quicker than expected. The service is good.

My experience with AutoNation was a positive one. I purchased a 2022 Toyota Tacoma, which is exactly what I wanted from the start. They had one Tacoma on the lot, so I didn’t have the chance to sleep on the offer like I wished I could and had to act relatively quickly. My sales rep, Amiel, was pretty good. Two reasons I deducted a star are: 1) Laura told me during the signing of my documents that when I picked up the truck the following morning, I would be shown all the bells and whistles that the truck had to offer. Unfortunately, this never happened. Since I had an older car (2008), I have never had any of the newest technologies vehicles now have, so it has taken me a lot of time and research to figure out what all my truck offers. Thankful for YouTube! It was also upsetting to learn that my truck did not come with the lane departure feature, which I find really helpful in modern vehicles, and I expressed that I wanted it. My truck has everything except this, and to be honest, if I had known that, I do not think I would have purchased this particular truck and would have waited. 2) oddly enough, my truck did not come with floor mats, and I was left to figure out what I needed to get the mats explicitly made for my truck. You would think that after spending over $30k for a vehicle, floor mats of all things would be included, but…..you would be wrong. The day I drove the truck off the lot, I contacted the Parts Department of AutoNation (a separate building and entity). However, I hit a brick wall after the next and eventually gave up (I left a negative review for them). I finally figured out on my own what I needed to do and ordered them online, and had them shipped to me. When I texted my sales rep about the problems I was having with Parts Department, he stated, “….actually, would have to come into the parts department to order or call. They sometimes put you on hold when they’re busy. I am not at work today, but I can find out for you tomorrow when I’m back” Unfortunately, I never heard from him again, which was unfortunate. I now have my $200 floor mats, though. Those are my only two complaints. Overall, my purchase went very well. The truck was detailed very nice and the gas tank was filled all the way. The finance manager, Darren, was helpful, and I appreciate the offer they managed to get me and the advice regarding how to increase my credit score for the future. Laura did a good job explaining GAP coverage, etc. Thanks, AutoNation!

Excellent service honest as always work done on timeline they gave me will return thank you

I personally would like to express my gratitude with Mr. Josh Conley for his great sense of business and fully understanding customer needs. We appreciate his commitment to helping and making us a very satisfied customer. Definitely, we would recommend Josh and the dealership Autonation.

Mr Ed Fernandez and the sales manager Daniel Flores helped me trade in for a newer car. They are so polite I was literally in and out . I will never go anywhere else. Auto Nation South

Sara Soto was our salesperson and she displayed a strong desire to be helpful and informative. We wanted a 202/ RAV4 Hybrid in a premium package, which was not an easy vehicle to find at the time. But Sara was persistent and delivered our new car a few days ahead of time. We appreciate her dedication to helping and making us a very satisfied customer. We would definitely recommend Sara and the dealership to our friends.

The salesperson, Eric, was an excellent host and guided me through the whole purchase process. The Tacoma exceeded my expectations. AutoNation was clean and has a nice sitting area. One of the surprises was AutoNation now requires the vehicle to be added to your insurance before you can leave the lot. Not a big deal, and it didn't take long but increasing requirements/restrictions is becoming more common in all categories of life.