Reviews
Great experience. Leo had the vehicle ready when I...
Great experience. Leo had the vehicle ready when I arrived, I ran it by my daughters office and she loved it. Great price, speedy delivery. All done in less than an hour.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I brought my F150 in because of a weird noise would occur...
I brought my F150 in because of a weird noise would occur when I started it up and then would go away. It would not come again if you tried starting it again after the engine was started cold. They figured it out and fix the problem.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We bought this 2018 Escape Titanium will be 3 years ago...
We bought this 2018 Escape Titanium will be 3 years ago this July. taken it to Leif Johnson for all its service always taken care of me as promised.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Mandy and the service team took great care of my and my F...
Mandy and the service team took great care of my and my F 150. She was very communicative throughout the process and I was very happy with the service and recommendations received. Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Aaron was very trusting and also very knowledgable on all...
Aaron was very trusting and also very knowledgable on all the cars we looked at. Thanks for helping me choose the right vehicle which was a new SUV!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pleasant staff. Great communication. I like the use of...
Pleasant staff. Great communication. I like the use of text and frequent check-ins. Straightforward answers. Ease of checkout was great. I enjoyed my experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was told I could borrow a car for free. When I showed...
I was told I could borrow a car for free. When I showed up, they had no idea what I was talking about. I ended up taking an Uber home and missed a meeting for work.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Great service, Megan was great as my service advisor! I...
Great service, Megan was great as my service advisor! I appreciate the good communication about the recalls that were done to my vehicle. I will be coming back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
just like always Megan was professional , friendly, and...
just like always Megan was professional , friendly, and helpful. She kept me informed and out the door on time to make my nephews Baseball game!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Unimpressed
The used lot is in desperate need of an update. The waiting area is horrible and in disrepair. The fountains don't work. When I asked for a bottle of water I was told someone would get one for me - they never did. I waited for several hours for paperwork and was never really told what was happening or why. It's the typical sketchy lot where you ask for a better price, they go back to the manager and pretend to have a conversation, then come back with something only marginally better.
- Customer service 4.0
- Buying process 2.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
