Reviews
Great buying experience
Kale was a big help and you had the perfect car for me! Purchasing process was very easy. Very friendly staff!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for this lovely review, Connie! We feel so grateful that you chose to come to our dealership. It's wonderful to hear that Kale and the rest of the team were helpful during your visit and that you love your new vehicle. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Chris Olson, Owner and General Manager, seaview123@hotmail.com
Great experience
Kathe made it easy to negotiate the pricing via phone, text, and email. She then had the paperwork ready to go once I arrived, so I was basically in and out as quick as you could make a big purchase go.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback, Chris. It's fantastic to know that Kathe was able to make your purchase incredibly easy and quick. We look forward to working with you again in the future! Sincerely, Chris Olson, Owner and General Manager, seaview123@hotmail.com
Oil Change - Buick La Crosse
Prompt and Courteous. But didn't provide me with an Oil CHange Card until I asked about it. I've brought the car in routinely for Oil Changes and now only have 1 punch.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us, Gregory. We are delighted to hear that you were treated with prompt and courteous service on your vehicle. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Chris Olson, Owner and General Manager, seaview123@hotmail.com
Water pump replacement
I brought my Sky Redline in for a preemptive water pump replacement, because I'm plannning a 5000 mile trip this summer and don't want to get stranded out in the middle of no-where. The water pumps in these cars go bad and leak at about the 50k mile mark and my car has 73k miles on it. I thought getting it done now would be prudent. I arranged an appointment online for a drop off Monday afternoon, and was assured everything was all set and I'd get my car back Tuesday afternoon. Got a call Tuesday afternoon, they hadn't even started on it - they called only to give me a cost estimate. They said it'd be done Thursday for sure. I called on Thursday for a status - they had to check to see if it was done. And it was. I went and pick up my car and on the drive home, the engine began to over heat. When I got home the coolant overflow puked all over the garage floor and the engine temp was 216 degrees. The temp had never previously been over 200. I called the service manager and he said 216 was normal. Well, its not, because it hasn't been and I have the shop manual that says it should be between 185 and 195. I'm going to finish what they were supposed to, and bleed the cooling system of air bubbles - which are causing the water pump impeller to cavitate and keep it from pumping coolant around in the cooling system. They also changed the thermostat - which I did not authorize. And they grossly charged me for the parts - double the retail price I can get at GMParts. I'm never going back to Seaview. A simple job and they couldn't do it. They don't have my recommendation.
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We are deeply sorry to hear about your experience with our service department. Our customers are our top priority, and we sincerely apologize if we have not met your needs during your last visit with us. If you would be open to contacting us at your earliest convenience, we would greatly appreciate the opportunity to further discuss your situation. We look forward to speaking with you and regaining your trust in our business. Chris Olson, Owner and General Manager, seaview123@hotmail.com
no surprises/ no up sale for unneed accessories
open (not crampted), comfortable waiting area, waiting for my vehicle repair. Time spent getting from est. to final repair - good. Very professional receptionist... and nice to see another filling in promptly when the estimate came available, when the primary receptionist became detained temporarily (working other duties). I have purchased a car here before, and looking to purchase another one for my wife. Looking forward to another non-pressured purchase experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words, Kelly. We can't tell you enough how much your customer loyalty means to us. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Thank you again and we look forward to working with you again in the future! Chris Olson, Owner and General Manager, seaview123@hotmail.com
Excellent
The mechanic stayed late to get my car completed so I didn't have to take the following day off from work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write the review. It really matters to our dealership! Chris Olson, Owner and General Manager, seaview123@hotmail.com
Best GM Service Department in the Northwest!
1998 Chevy Blazer 4X4... I brought a problem to Seaview GMC that no-one else seemed to be able to solve; Diagnostic Code: PO300 - intermittent engine misfire... and they resolved the issue in 1 day and for a lot lower cost than I was expecting to have to spend... Thanks Seaview GMC!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the great review, James! Glad to hear that you are impressed with the service we offer here at Seaview Buick GMC Truck. If there is anything more we can do for you please come back and see us any time! Take care! Chris Olson, Owner and General Manager, seaview123@hotmail.com
Great people to work with and got me a better rate
Knowledgeable about the car I was looking at. Worked hard to find me a rate that was better than what I was pre-approved for.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your outstanding review, Robert! We're glad to hear that our team was helpful and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Chris Olson, Owner and General Manager, seaview123@hotmail.com
Tried Right
Worked with very knowledgeable fleet manager and was tried with respect. Very good experience. The test drive helped to see how good the SUV was.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your outstanding review, David! We're glad to hear that our team was respectful and knowledgeable during your visit! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Chris Olson, Owner and General Manager, seaview123@hotmail.com
Great service, honest staff
Service was done timely and appreciate the straightforward explanation of what was needed to be done on truck without trying to sell me on services not required at this time.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Travis, thank you for reviewing your service experience! We aim to provide time-efficient and pressure-free service for our guests and we are proud that this was received during your time spent with us. Thank you again and we look forward to working with you again in the future! Chris Olson, Owner and General Manager, seaview123@hotmail.com