Reviews
Great transaction and only dealership I can trust
Everything was perfect, car was perfect detailed and very satisfy with all the transaction. Thanks to Jay Choi and Peter finance manager who made everything smooth transition. Anyone looking for Subaru, Englewood is where you must visit.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Highly recommend
Rolf Hansen is not your typical car salesman. He’s very knowledgeable , courteous and patient. No pressure or tricks … just business with a smile. Highly suggest you s/w Rolf for your next vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
routine service
Fabulous dealership great service - everything done to my satisfaction-on time and within the estimate quoted. Facilities are clean and provide work space - Kept informed of the progress - car washed and ready to go
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
New car purchase and service
My purchase experience was excellent. The purchase process was smooth. Every thing happened as promised _i had expected some run around becuase i was buying at the peak of the inventory shortage. I have just now done the 6 month service there. My service experience was exceptional too .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Amazing Dealership
Jay Choi was fantastic in helping me make my choice to purchase the Crosstrek. He did not pressure me like other dealers. I would recommend Mr. Choi to all who are looking to purchase a new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best dealer I’ve ever been to
I have been to several dealerships in my day, none of which having the same level of professionalism and respect as Subaru of Englewood. For starters, I went in for a recall, oil change, and an issue I had for my multi function display. My service technician Jose was extremely patient with me, explaining all the details and possible charges for my service to be provided. He was thorough with his explanations and advised me promptly when my car was ready for pickup. His respect for his customers was clearly evident in his demeanor and his knowledge for this field exceeded my expectations. Hats off to Jose for being an above excellent employee. 👏 👏 To end my visit at the dealership, Jose informed me that the multi function display in my car was no longer functional and that I would need to replace the part costing me over 2000. After respectfully declining, jose spoke with his management and got me an incredible deal to replace the part, as a goodwill offering! Jose, I will be returning to you for any of my car service needs! Thank you! Well done Subaru of Englewood.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Service
The service team at the Subaru dealership in Englewood NJ handled my recent car maintenance experience in a professional manner. Joelle Rivera represents Subaru in a positive way. She notified me on all updates that had to be done for my Subaru Forester.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service with Joelle Rivera
Not only was Joelle extremely helpful during my service but she went above and beyond to help me understand what my car needed and why it needed it. She's extremely professional, knowledgeable and friendly. I can honestly say she's one of the reasons we keep coming back to service our cars at Englewood and will keep buying cars from this dealership because at the end of the day the service department is what makes your experience count the most and they never fail to be helpful and very professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Outstanding
The service department makes you feel like family, Ms. Rivera is the best and should be the model that all other service rep’s are trained by. When I deliver my vehicle for service, I know the Subaru of Englewood Dealership’s service department handles the process with competent, highly trained personnel. I genuinely recommend Englewood Subaru for their service department and when you go, seek out Ms. Rivera.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
100k Service with extras.
Extremely Satisfied as usual. I was a little nervous because of the service I was doing to my vehicle which required replacing a lot of parts due to the milage, but everything came out good. The car is running healthy and strong. Special thanks to Joelle Rivera, Stefan Silva, and Alex Guerrero for taking care of me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the 5-star review, Raymond! We appreciate it and hope to earn your business again in the future! Best, The Team at Subaru of Englewood
