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Ben Davis Ford Inc

(652 reviews)
Visit Ben Davis Ford Inc
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–6:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–6:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2022 consumer dealer award
View 1 awards
2022 consumer dealer award
New (888) 435-3650 (888) 435-3650
Used (888) 409-3067 (888) 409-3067
Service (260) 333-1108 (260) 333-1108

Reviews

(652 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ben Davis Ford Inc from DealerRater.

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1) There should be an Owner's Manual in the car, the

1) There should be an Owner's Manual in the car, the Supplement is not sufficient. 2) Working with John Mohre was a pleasure, working with the finance department guys was a royal pain in the xxx. 3) I did not receive a copy of all the forms that I signed during the sales process. 4) The last time I bought a car from Ben Davis, I had to pay for the title/registration process, but I ended up having to perform the process with the DMV. Ben Davis did finally refund my money, but it was another case where Ben Davis' credibility was degraded. This time I hope I don't have to repeat that process...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great dealer!

Great dealer! Easy and friendly to work with. Everything was set up over the phone and every expectation was met. I will buy from here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Easy to deal with, thorough and professional employees

Easy to deal with, thorough and professional employees both in sales department and in finance department . Looking forward to working with service department with any questions or issues as they always have been very helpful .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Horrible.

Horrible. Takes advantage of the elderly. Did not quote correct trade in value. Lost 6000

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience.

Great experience. So happy with my vehicle the staff and the process. I don't usually go to dealerships but they amazed me. I can not rave enough of them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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John Mohre was absolutely wonderful with us, attentive,

John Mohre was absolutely wonderful with us, attentive, and answered all of our questions with complete clarity! We were very pleased with our sales experience at Ben Davis Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The sales employees at the dealer ship make you feel

The sales employees at the dealer ship make you feel welcome. They're very kinda and accommodating to needs and questions you have. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I wanted to keep my car under $12,000 and that was

I wanted to keep my car under $12,000 and that was acknowledged up front but they brought me a $14,000 vehicle and didn’t tell me it was over my budget until after I test drove and liked the vehicle. While I was test driving I heard a noise while breaking and was assured it would be fixed when I came to pick up the vehicle. It was not fixed. I had to take it back to get it fixed. While I was talking to them on the phone telling them about the sound, I said my tpm sensors were not reading when I picked up the vehicle, only 1 wasn’t reading when I test drove and I was assured it would be fixed. It was not fixed, I thought it would be fixed when I took it in for the brakes but it was not. I have bought 2 other cars from here and everyone was so nice before. This time nobody seemed overly friendly after I paid for the car like I have experienced before.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

They were great with communication and worked promptly to

They were great with communication and worked promptly to find the truck we were looking for and they made it happen when quite literally no one else could or was, excellent experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was a great experience quick and professional Toni

It was a great experience quick and professional Toni Bone was a pleasure to talk to and he was very informative

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.