Hines Auto Sales

Reviews

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4 lifetime reviews.

  • 1.0 out of 5
    February 10, 2013

    I bought a car from Hines Auto Sales and not even a month later it broke down. I took it to another shop and they said that there was no anti-freeze in... the car only water in that tank. I called Hines and told them that they had neglected to realize this and asked them if they had done an inspection on the car. They said they had inspected it, but not noticed. How can you be a mechanic and not know the difference between anti-freeze and water? Either they did not really check the car or they are very poor mechanics. I asked them to fix the car and they refused to do it for free and after a week of negotiating with them and telling them that I had talked to many mechanics and dealers who said that they would have fixed this problem for free they finally agreed to fix it for the price of parts. I took in the car and it was not fixed after being there for a week and a half. After calling and checking on the progress and finding this out they said that they were busy, like my car was not a priority at all and they would get around to it when they felt like it. Then, after I asked them when it would be done and if they planned on fixing it any time soon they said that they refused to fix it anymore and to get the car off of their lot, as well as charging me an outrageous amount for one hose they had put in. I have heard a similiar story about a car bought from Hines breaking down soon after being purchased and them refusing to fix it. These people were very rude to me and lied multiple times. I would never trust them or buy a car from them and would reccomend that no one else buy from them either.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    January 31, 2013

    Tyler is an excellent person to buy a car from, he is on the ball and honest, whatever he knows about the car he will tell you, he will take a deposit... and hold a car for you for a short period of time if you are getting the money together. Over all I give Tyler and his dealership 5 stars out of 5!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • January 31, 2013

    I have now bought cars from Tyler Hines on 3 seperate occasions. I would recommend him and his dealership to anyone looking for a quality vehicle at a... great price. Hines Auto sales offers a wide variety of automobiles on his lot and Tyler is very knowledgeable about all kinds of cars and trucks. You wont go wrong buying from Hines Auto Sales. Not to mention thier location is so easy to find and if any of my vehicles need service I can go back and Tyler will see to it I am taken good care of...Really glad they are there

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 14, 2013

    Tyler was very easy to work with. He worked around my schedule and was able to meet me when I needed to. His cars were clean and easy to take for a test... drive. I love my new car and will recommend him to my friends and family.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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