Reviews
Making an appt was easy & convenient.
Making an appt was easy & convenient. I was helped promptly by Andrew, who's a great communicator. In my 5 or 6 times of having my car serviced, he was the first consultant to ask if I wanted my car washed! He checked to see if i needed transportation, directed me to a clean lounge, updated me with what my car needed, and even got me out of there 30 minutes earlier than promised. I will be scheduling my service with Andrew going forward.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear that Andrew provided such excellent service! We look forward to assisting you again in the future here at Kia of Irvine. Safe travels!
We always have an easy time getting our car in when need
We always have an easy time getting our car in when need be, they’re always thorough and professional. we’ve only had good experiences.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Adam, we're so glad to hear about your consistently positive experiences! Thank you for choosing Kia of Irvine and for sharing your feedback. See you next time! Safe travels!
I’ve been to many dealerships and none has given me the
I’ve been to many dealerships and none has given me the service I receive every time I visit. Ricardo in service was kind and professional. He helped explain to me what service was needing and what to expect coming up. Thumbs up to everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear you had such a positive experience with Ricardo and the service team at Kia of Irvine! We appreciate your business and your support. See you next time!
I have had several issues with the car itself, but Kia of
I have had several issues with the car itself, but Kia of Irvine, and in particular Andrew, have been extremely diligent in getting them resolved. They are always friendly and efficient at this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re grateful to have you as a Kia of Irvine customer, and we’ll be sure to pass along your kind words to Andrew.
Provided quality service at a fair price.
Provided quality service at a fair price. Always a great experience whether it’s purchasing a new vehicle or routine service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Mike, we appreciate your kind feedback! We're glad to hear that you always have a great experience at Kia of Irvine. See you next time!
Kia of Irvine customer service continues to exceed
Kia of Irvine customer service continues to exceed expectations. I have been a very satisfied customer for last 10 years
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mike, thank you for your loyalty over the past decade! We truly appreciate your business and look forward to serving you for many more years. See you next time at Kia of Irvine!
Great customer service had my car in for body estimate
Great customer service had my car in for body estimate was only at body shop for the day.had it back at dealer with hours. All my questions were answered about work that will hopefully be covered by corporate. Great service 👏
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mary, we're glad you received your car so quickly and had all your questions answered thoroughly! We hope everything goes smoothly with corporate. Safe travels from all of us at Kia of Irvine!
Didn't take care of the one thing that I went there for.
Didn't take care of the one thing that I went there for. Did their own thing and that's not what I needed
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I'm sorry to hear about your experience. It sounds like there was a miscommunication, and I apologize for any inconvenience this caused. We aim to meet our customers' needs accurately, so please reach out if you'd like us to address this further. Thank you, Dennis Weaver - General Manager - dweaver@kiaofirvine.com
Very helpful with explanation and understanding with all
Very helpful with explanation and understanding with all services and what needs to be done
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business and your review! Thanks from the Kia of Irvine Team!
We always receive very prompt and professional service
We always receive very prompt and professional service and the service employees are always courteous
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to hear our team consistently provides timely, professional, and courteous service. Thank you for choosing Kia of Irvine! Safe travels!