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Lithia Toyota of Odessa

(810 reviews)
Visit Lithia Toyota of Odessa
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (432) 535-5047 (432) 535-5047
Used (432) 535-5050 (432) 535-5050
Service (432) 535-5051 (432) 535-5051

Reviews

(810 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Toyota of Odessa from DealerRater.

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car & pickup owner.

The young man that helped me in the Service Dept. was very nice, helpful and responsive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oil change experience

Went smoothly , nice, courteous staff, everything was done in a timely manner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very through

Everyone is always pleasant and helpful. My service was with the Service Dept. - Oscar Rodriguez. I feel that Oscar thoroughly has my vehicle checked out so that I feel safe and confident to drive it anywhere.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Highlander 2001

Courteous employees at Lithia Toyota. Appropriate time of service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very satisfied

I recommend Thomas for the best salesman of the year! He's friendly, prompt,respectful considerate, aims to please the customers needs provides excellent manners very friendly. if you really need to buy car a Thomas lopez is the one to ask for!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Getting the car fixed, waiting for parts

After the parts finally came in, the car was fixed. The salesman, Isaac, was very accommodating. When the car was ready, they brought it to me at my home, because I had just gotten out of the hospital.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

toyota service

they did my service in a timely manner. and just what I needed nothing extra without asking me first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Recall Service

I brought my truck in for recall work and the service representative was very courteous. I was advised it would take 1 1/2 hours and shortly later I was told it could be 2 - 2 1/2 hours. Approximately one hour after I arrived at the dealership, my vehicle was ready.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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service

I thought I had a problem and Oscar and his manager stayed after hours to check it out. It was no problem but for them to stay was very much appreciated. Would recomend to anyone needing a good service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I bought a 2016 Tacoma

The salesman was friendly and informative. J.D. answered all of my questions truthfully. I had not met J.D. until we arrived that morning but it felt we had been friends for years. I had looked for a used Truck but once I saw the Tacoma in the Quicksand color it became the standard I judged the others by. It is a TRD OFFROAD. Have you seen the YouTube video showing the Tacoma CRAWL out the sand? Awesome! The whole purchase experience was very professional. Everyone knew what they were doing. THANKS

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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