Reviews
car & pickup owner.
The young man that helped me in the Service Dept. was very nice, helpful and responsive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil change experience
Went smoothly , nice, courteous staff, everything was done in a timely manner
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very through
Everyone is always pleasant and helpful. My service was with the Service Dept. - Oscar Rodriguez. I feel that Oscar thoroughly has my vehicle checked out so that I feel safe and confident to drive it anywhere.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Highlander 2001
Courteous employees at Lithia Toyota. Appropriate time of service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very satisfied
I recommend Thomas for the best salesman of the year! He's friendly, prompt,respectful considerate, aims to please the customers needs provides excellent manners very friendly. if you really need to buy car a Thomas lopez is the one to ask for!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Getting the car fixed, waiting for parts
After the parts finally came in, the car was fixed. The salesman, Isaac, was very accommodating. When the car was ready, they brought it to me at my home, because I had just gotten out of the hospital.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
toyota service
they did my service in a timely manner. and just what I needed nothing extra without asking me first.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Recall Service
I brought my truck in for recall work and the service representative was very courteous. I was advised it would take 1 1/2 hours and shortly later I was told it could be 2 - 2 1/2 hours. Approximately one hour after I arrived at the dealership, my vehicle was ready.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
service
I thought I had a problem and Oscar and his manager stayed after hours to check it out. It was no problem but for them to stay was very much appreciated. Would recomend to anyone needing a good service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I bought a 2016 Tacoma
The salesman was friendly and informative. J.D. answered all of my questions truthfully. I had not met J.D. until we arrived that morning but it felt we had been friends for years. I had looked for a used Truck but once I saw the Tacoma in the Quicksand color it became the standard I judged the others by. It is a TRD OFFROAD. Have you seen the YouTube video showing the Tacoma CRAWL out the sand? Awesome! The whole purchase experience was very professional. Everyone knew what they were doing. THANKS
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car

