Dick Poe Chrysler - Jeep

Anthony Fan was very help from the beginning to the end. He was very knowledgeable, friendly and was a pleasure to work with.

WARNING!! Please do NOT get use the Auto Body Shop at this place!! 6501 Montana. They do not honor their warranty. I did a claim with my insurance, damage was over 14,000, and less than 6 months my paint started peeling. Didn't even bother to clean my vehicle full of dust, caused by them. They do not take pride in their work!! Horrible!! RUN!!

Just bought a tundra truck trd ,from Richard Poe , this is the best experience I have ever had at a dealership the Buisness manager the sales guy and the paperwork person ! All happy professionals from start to end , great folks congratulations mr Poe for treating your team good it shows , they are a happy crew !! And u love the tundra truck too I bought the extended warranty because I see u guys are pros thanks Tom’s appliance , Tom !

They mislead me to believe untrue things about my purchase. I paid 9 k over msrp. Their website shows car listed for msrp. They have papers and stuff on vehicle to change price They advertised it one price rigged it to another price.

My husband and I dropped off our Durango for repairs after being hit by an uninsured motorist. It took two attempts for the body shop at Dock Poe Dodge in El Paso to finish the required repairs correctly. On the first attempt, the body shop failed to appropriately buff the trim prior to painting it, leaving it rough to the touch and the paint visibly bubbly. Further, it appears the someone bumped the inside of the door with a grinder, exposing metal in two places and leaving the paint chipping in the bottom corner. The body shop staff, specifically Maggie, is extremely unprofessional and lacks customer service skills. We are paying them to complete a service and Maggie acts as if she is doing us a favor all while failing to return phone calls or keep us informed of the progress of the repairs in a timely manner. I would never recommend this body shop nor would I ever bring another vehicle in for repairs.

Contacted the dealer via email and received a quick and concise answer. We were not give the hard-sell, nor did anyone try to upsell us on something we weren't looking for. The transaction was quick, concise, and very easy. Great experience.

If you want your vehicle fixed right, take it to Dick Poe Jeep. I drove from Las Cruces because Dick Poe Jeep is fair, reliable, and does quality work. Roger Marquez in the body shop made my insurance claim experience a smooth process from beginning to end. Go to the pros and get the job done right.

I like the prompt service and constant updates. Receiving updates is helpful so as you can plan your day. Never thought I would say this about a dealer but the fees are reasonable.

i contacted salesman about a van i saw on line and salesman was very professional worked out a good deal for me im glad went to Dick Poe Chrysler for my new van great sales team im happy for my Ford Transit my kids love it

I had called this dealer about a Jeep Grand Cherokee they had listed for sale online only to be told that it had service issues and needed to go into the shop for repair one week later I was told there was another similar jeep that they had available and would work a deal with me because of the first Jeep still being in service. I drove 4 hours down to the dealership and soon as I get there I called my sales rep who then told me both Jeeps had sold and they no longer had a Jeep similar to the one I had called about. 8 hrs round trip wasted because their sales rep couldnt bother to call and tell me the jeeps sold. That deserves a negative star rating they have yet to earn a single star for me. Take my advice buy your dodge,ram,jeep elsewhere.