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(307 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Viva Chevrolet from DealerRater.

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Great service

Serviceteamwas great. In and out service. The have a shuttle service. Driver is awesome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi there, your satisfaction is our top priority. Until the next time we meet, take care!

Great customer service !

Very efficient and friendly. It’s always a great experience working with the VIVA team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Viva Chevrolet and we hope to see you again soon!

Great customer service!

We went In for a routine maintenance....my Traverse was serviced in a timely and efficient manner. The team at Viva knows their stuff 😁 and is always very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great service

It was great!! Everyone's really nice and they help you right away!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Viva Chevrolet and we hope to see you again soon!

My sonic

Brought vehicle in for an overheating concern. Was advised vehicle had blown head gasket. Was given an estimate for repairs that did not match concern and could not get explanation for repairs. Could not get explication on how they diagnosed concern. Left message for service manager and received no call back. Removed vehicle from dealership and seeked out reputable aftermarket facility, received an explanation for concern and repair estimate at half the cost and feel the repairs being completed are what the vehicle needs.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It is disappointing for us to hear that your experience with our service department was anything less than great. If you are willing to give us another chance in the future, please reach out to us at (915) 247-2086 to speak to our manager directly. We hope to hear from you.

On point

On point, Adrian was very thorough and took care of all the details for oil change. He also suggested great tires and discounts to help my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Daniel Santos

Great job by the person that took care of my vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Roman, thank you so much for your positive comments about Viva Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Oil change

Good service, wash and oil change went great..................

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Omar, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Review

Great experience. My new spot for all my car services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Eddie, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Owner

Daniel Blanco did an awesome job in assisting me. Fast and friendly service, thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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