Reviews
Jesus from the service department assisted in getting my
Jesus from the service department assisted in getting my vehicle repaired in a timely manner. Jesus made the drop of process easy and fast
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Stopped by to get routine service, oil change.
Stopped by to get routine service, oil change. Arrived was greeted by Kay. She got me checked in quickly and put in a Lyft to where I need to be and left me an open reservation to return to pick up my vehicle at my own convenience. Great experience, technician also sent me a video of what they found for approval.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Vehicle was served quickly.
Vehicle was served quickly. Things went smoothly.Marija was friendly and efficient. I’m now looking for a truck from Shamaley Ford.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Sales person was helpful but could have kept us better
Sales person was helpful but could have kept us better informed truck only came with 1 key and 1 fob , we think dealer should have supplied us with extra key and fob.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Tony was amazing!
Tony was amazing! He made sure that every detail was attended to. The buying process was as fast as I have ever seen. They made sure the car was ready to go.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I drive past two other Ford dealerships just to get to
I drive past two other Ford dealerships just to get to Shamaley Ford for their customer, service, efficiency, and speed of repairs and upfront pricing.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Steve, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Marija provided excellent service in a timely manner with
Marija provided excellent service in a timely manner with great communication during the process. Dropped off the SUV and she provided a Lyft driver to take me home and the vehicle was ready within 4 hours. Excellent job!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Juan, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Good overall experience!
Good overall experience! Javier took care of me everything was a breeze, thank you javier and shamely ford!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Agustin, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Excelente porque me atienden pronto y me dan el servicio
Excelente porque me atienden pronto y me dan el servicio de Uber con rapidez . Y atenci�n muy r�pida en la agencia de Shamaley Ford, por la Lee Trevi�o , El Paso Tx
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hola Ana, ¡nos alegra mucho haberte brindado una experiencia positiva! No dudes en contactarnos si necesitas algo. Que tengas un buen día.
had an amazing experience purchasing my 2025 Ford Bronco
had an amazing experience purchasing my 2025 Ford Bronco Sport! From start to finish, the process was smooth and stress-free. My salesman, Javier Jimenez, was incredibly knowledgeable, patient, and helpful. He took the time to answer all my questions. The finance manager was also fantastic—quick, efficient, and made the paperwork process a breeze. I truly appreciate how seamless and hassle-free everything was. Excellent service all around!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Vanessa, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!