Reviews
Good customer, service at service department.
Good customer, service at service department. Associate was understanding about the issue on the vehicle and was able to coordinate well to get vehicle repaired
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very nice people always Very polite and ready to help
Very nice people always Very polite and ready to help customers. I recommen this dealer 100%
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Excellent employees, very friendly staff.
Excellent employees, very friendly staff. Clean and comfortable waiting area, with refreshments. Prices are very reasonable and fair.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Muy buen servicio de parte de Jose Carillo siempre
Muy buen servicio de parte de Jose Carillo siempre quedamos satisfechos solo que ayer el que le iso el cambio de aceite al vehiculo deberia de ser mas limpio en su trabajo por ejemplo donde remueben el oil filter limpiar bien el area donde se chorrea y tambien donde lo rellenan lo dejo todo salpicado y por ultimo no le puso el sticker que indica cuando toca el siguiente cambio
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Muy buen servicio de parte de Jose Carillo siempre quedamos satisfechos solo que ayer el que le iso el cambio de aceite al vehiculo deberia de ser mas limpio en su trabajo por ejemplo donde remueben el oil filter limpiar bien el area donde se chorrea y tambien donde lo rellenan lo dejo todo salpicado y por ultimo no le puso el sticker que indica cuando toca el siguiente cambio
Great service and great staff.
Great service and great staff. Thank you Aaron. This is the second time Aaron has helped us and has been very helpful. We are very pleased with his sservice.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to Aaron here at Shamaley Ford! We are always more than happy to assist you if anything else comes up. Take care!
I was pleased to do business with service rep Jerrymyles
I was pleased to do business with service rep Jerrymyles , he was very helpful and direct about the details of the servicing of my 2015 F150.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mike, we're happy to hear you had such a positive experience with Jerrymyles! Please don't hesitate to reach out if there's anything additional we can do for you.
I have used this dealership for my car service for the
I have used this dealership for my car service for the last three times, they never tried to push for useless services that I don’t need. The staffs were always courteous and quick too.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Jose Carrillo in service is great.
Jose Carrillo in service is great. I always trust him as my service writer. Since my purchase of my vehicle at Shamaley things have been great. I wouldn’t trust any other Ford dealer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with Jose! Feel free to reach out to us if you need anything. Have a wonderful day.
Representative was friendly and helpful.
Representative was friendly and helpful. He made me aware the wait would be long and got me a Lyft so I could get home. Was notified right away when my car was ready. He answered all my questions. Will definitely be back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Outstanding service to the customer!
Outstanding service to the customer! Lorenzo, Alexis, and staff know their job and know how to treat their customers 😀
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! We are always more than happy to assist you if anything else comes up. Take care!