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AutoNation Chrysler Jeep Broadway

(1,523 reviews)
Visit AutoNation Chrysler Jeep Broadway
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
New (888) 704-1536 (888) 704-1536
Used (877) 214-1532 (877) 214-1532
Service (888) 451-1120 (888) 451-1120

Reviews

(1,523 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chrysler Jeep Broadway from DealerRater.

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Chris is Service was Top Notch!

Chris is Service was Top Notch!! After explaining my issues, he was quickly able to help figure it out and got me taken care of. Was in and out and he was super friendly. Huge relief being able to work with someone with his knowledge. Go see Chris with all your service needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to Chris here at AutoNation Chrysler Jeep Broadway! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

Nice, effective and quick service.

Nice, effective and quick service. Chris is a gem! The waiting room upgrade is berry nice too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Personable and Patient

Brandon was very personable and didn?t make me feel pressured. We decided the car wasn?t for me but he?s been on top of sending me links to cars that I?ve told him I?m interested in with the features I don?t want to compromise on. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Kayla, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Chrysler Jeep Broadway and we hope to be of service again in the future.

Just got a jeep

Very smooth process, got my dream car in a jeep and was able to handle everything in a matter of a couple of hours

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Marcus, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

Prompt service answered all questions and were very

Prompt service answered all questions and were very professional. Updated me on the cars transmission fluid.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

Consumer response

Thank for replying

Easy, straight forward, fair prices and Tim was great!

Easy, straight forward, fair prices and Tim was great! Would definitely recommend to friends and family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

I brought my jeep in needing a new transmission.

I brought my jeep in needing a new transmission. There was a long wait for it to arrive but my service advisor, Bri, called me every week with an update and was very nice to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

The sales rep at Jeep AutoNation made the whole

The sales rep at Jeep AutoNation made the whole experience of buying a new car feel like I wasn't being sold. He explained all the details of the car and features thoroughly and gave me a lot of options on cost. I love the Jeep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Doug, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Jeep Broadway. Don't hesitate to call us if you ever need anything. Be safe on the road!

Needed two new wheels installed after sliding into a curb

Needed two new wheels installed after sliding into a curb during one of our 'ice days'. Breanna in service handled it professionally and am very satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Bob, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Jeep Broadway. Don't hesitate to call us if you ever need anything. Be safe on the road!

We found a used car on the website and sent an email.

We found a used car on the website and sent an email. In only a couple hours we were contacted to schedule a test drive. When we arrived the car was out front and open for us to look at. The salesperson was wonderful and the finance person was great too! Very quick and comfortable process!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!