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Lexus of Greenwood Village

(738 reviews)
Visit Lexus of Greenwood Village
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2015 state dealer award
View 3 awards
2015 state dealer award
2016 consumer dealer award 2015 consumer dealer award
New (877) 836-4531 (877) 836-4531
Used (877) 830-3141 (877) 830-3141
Service (877) 866-2571 (877) 866-2571

Reviews

(738 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Greenwood Village from DealerRater.

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Deceptive unethical and corrupt… Was taken aback at how

Deceptive unethical and corrupt… Was taken aback at how the dealership looks versus the completely low class caliber of management! truly shameful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello John, Please reach out to us at (888) 918-4078 at your earliest convenience and we will do our best to resolve this with you. The vehicle you purchased several months ago is 12 years old and was sold as-is with no warranty due to the vehicle’s age and mileage. While we regret that you have recently encountered issues with the car, we have not acted unethically or been deceptive in any way. We look forward to discussing this with you further.

We had such a lovely experience buying.

We had such a lovely experience buying. a 2024 Lexus. The place is beautiful. Everyone was so nice and friendly! Jack and Mo both were awesome and helpful and made the experience both easy, informative and seamless. I love my car as well!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Top notch!

Top notch! David A pursues an issue until the customer and he are satisfied. Tnx!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Greenwood Village. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Appreciated each person that we worked with.

Appreciated each person that we worked with. Greg Wilkins was very helpful and respectful. He asked insightful questions and listened well. Kifah in finance was also helpful. The transaction went smoothly and quickly. We hardly had time to enjoy your wonderful facilities. Thank you for respecting our time! Also, the full tank of gas was a very nice touch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Greenwood Village. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

We were met on arrival by a surly young man who had us

We were met on arrival by a surly young man who had us fill out a form and invited us to wait until someone was available to help us. Upon query he advised it would be about half an hour. After an hour wait among locked cars on the showroom floor, no information available, and no further contact, we left. I am happy that this dealership neither needs nor wants our business. If we decide to pursue purchase of a Lexus, it will definitely be at a different dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent service from start to finish.

Excellent service from start to finish. Will return when time for next service is due

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Excellent service.

Excellent service. Always fast and efficient. They always keep you informed and will highlight what is needed and what can be postponed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Excellent communication and service from Colin and Ethan.

Excellent communication and service from Colin and Ethan.. they fixed my car quickly and helped find my warranty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Greenwood Village! We look forward to your next visit! Take care!

We had a great experience at the dealership!

We had a great experience at the dealership! Pierre was a pleasure to work with! He took the time to show us the differences between each model and trim. He also showed us all our buying options and made the whole buying process a breeze! Pierre also took the time to show us the vehicle’s features and how to use them and set up the Lexus app, which was very nice since this was our first time buying a Lexus. Also working with Steve Sumitra in the finance department was easy and fast. Overall we were very impressed and pleased with the team at the Greenwood Village dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great experience leasing a car

We met Scott Mendelsohn at Stevinson Lexus about 6 years ago and he is the most honest and ethical car sales manager we have ever dealt with and trust him implicitly, so we followed him to Kuni Lexus. The staff we worked with (Scott, Sean, Raymond, and Marty) were all exceptional and extremely patient. Was an incredible experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Patrice, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Greenwood Village! We sincerely thank you for the positive review, and look forward to seeing you again soon!