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AutoNation Ford Littleton

(2,176 reviews)
Visit AutoNation Ford Littleton
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 12:00pm–7:00pm
Sunday Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award
New (877) 214-8722 (877) 214-8722
Used (888) 202-9370 (888) 202-9370
Service (866) 869-3849 (866) 869-3849

Reviews

(2,176 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Littleton from DealerRater.

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Ford Recall of Fuel Module Flang

Everyone was very nice on the phone. I thought it was odd that when I made the appointment I specifically said I will use early bird drop off and when I got there at 6:40 AM I was informed they weren't open and asked why I was there early. The staff appeared annoyed I was there before 7 AM. I had to catch the bus and get to work. The car was done as scheduled.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ford C-Max purchase

Excellent experience buying a new C-Max car. Everything went very smoothly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fusion

This was the most pleasurible buying evperience I have ever had. The sales associate I was working with had gone home for the day. When I called him and told him I wanted to drive the car again he said no problem he would be right down. And guess what he was. I will go back and buy again from (Courtesy Ford) AutoNation Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dishonest dealership

Very dishonest group. They quoted my vehicle to buy it and so I drive 45 mins and sit there for an hour only to have them tell me a price $825 less. I ask why and the answer I’m given is I don’t know. Well I know, it’s dishonest dealership games! Wasted 2.5 hours of my time on my day off.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dishonest dealership

Very dishonest group. They quoted my vehicle to buy it and so I drive 45 mins and sit there for an hour only to have them tell me a price $825 less. I ask why and the answer I’m given is I don’t know. Well I know, it’s dishonest dealership games! Wasted 2.5 hours of my time on my day off.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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car service

would be nice to get a car wash after a service as they did in the 7-10 years previous to this car at another dealership, since the cost for just an oil change has gone up from $30 to 52 in just 4 years

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Warranty service

Do not take your vehicle to this dealer for service! I brought in my Ford F450 for a knock in the motor which I purchased from this dealer less than a year earlier. My truck sat in the parking lot for just under 5 weeks and was never even started. Every time I would call for an update, I was told that the parts were in but they only had one diesel tech and they should start in a couple days. This went on for weeks until ultimately I took it somewhere else where repairs were started within 24 hours. And don't expect any return phone calls, even from the managers.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Kevin, we are deeply disappointed by your lackluster experience at AutoNation Ford Littleton. Please call our General Manager at (303) 578-6106 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Long distance car purchase

Wanted to purchase a very specfic color and feature package of a Mustang convertible my father wanted and found the exact match at this dealer in an online search A few emails and phone calls with Nikki and I had a fair deal agreed to. My only complaint is that "dealer fees" of $599 is excessive by most dealer standards. My father and I actually made the road trip to Denver to trade in his car and completed the purchase two days later ... Kansas is very long and flat!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service

Top notch! I was able to get an appt quickly and the service was done in a timely manner. Friendly people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Car deal

Management forgot to apply the sync and sun discount to the purchase of my car. I am waiting for management to rectify the situation...

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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