Reviews
2018 F-150
A little lengthy on the buying process. Have to bring the truck in to get checked out. Making a ticking noise. Phil Long dealership scheduled the service right away.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Robert, thank you for your feedback. Without it we would not know what we need to work on to be better for you. If there is anything else we can improve on please let us know. Have a Wonderful Day!
Ash our salesman was very nice and welcoming with a ton
Ash our salesman was very nice and welcoming with a ton of selection for trucks that I was looking for
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your purchase. We are happy that Ash and our team were able to assist you with you purchase. If there is anything more we can do to assist let us know. We are always happy to help.
Ash immediately was pleasant and available when my family
Ash immediately was pleasant and available when my family and I pulled in. Our kids had fun giving high fives and being part of the conversation about buying the new ford truck we came to look at. The whole process was very laid back with Ash, and didn’t seem rushed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the Great review. We will be happy to let Ash and our team know just how happy you are with your visit. If there is anything more we can do to assist let us know, We want to make sure you are happy.
Truck
Thank you very much for your help it was very good experience I love my new truck
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Eyal, Our team strives to deliver outstanding customer service, so we are happy you have found this to be the case during your visit. If there is anything more we can do to assist, please reach out. Have a Wonderful Day!
I AM PLEASED TO SAY THAT MY TIME AT PHIL LONG FORD DID
I AM PLEASED TO SAY THAT MY TIME AT PHIL LONG FORD DID NOT DISSAPOINT. I HAD A VERY NEW TRUCK THAT I HAD PURCHASED FOR A SPECIFIC REASON, THEN MY PLANS DRASTICALLY CHANGED. THEY GAVE ME SUCH A FAIR DEAL FOR MY TRADE, THAT I WAS VERY SURPRISED . NO PRESSURE, VERY CONCERNED THAT I FIND A WAY TO DEAL WITH MY SITUATION. I AM AWARE THAT THINGS ARE VERY DIFFERENT WITH THE COVID SITUATION AND I AM VERY HAPPY WITH ALL ASPECTS OF PHIL LONG FORD. THANKS FOR ALL YOUR HELP, AND CONSIDERATION. I HIGHLY RECOMMEND CHECKING THEM OUT YOURSELF, YOU WILL NOT BE DISAPPOINTED. THANKS, RANDY
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Randy, We are glad we could help make your situation a better one. Thank you for the positive feedback. Hope you have an amazing Day!
Friendly and quick service as well as appointments
Friendly and quick service as well as appointments available in a short amount of time. Car completed in good time with information sent to IM.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Happy we were able to meet your expectations on this visit. Thank you for the great feedback. We look forward to our next opportunity to work with you.
Great dealership to work with
The dealership was super helpful, we found the perfect car for me and they helped me through the ordering process and updated me along the way as my car was being built and when it was ready the buying process was super easy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Kate, thank you for allowing us to navigate this purchase with you. We are here to assist should you need anything more,. Have a Great Day!
After purchasing my 2008 Ford Fusion at Phil Long, I have
After purchasing my 2008 Ford Fusion at Phil Long, I have since had all my car's maintenance/repair work done there with complete satisfaction. As a result, for my newly acquired 2019 Ford Escape, I acquired a 10-year maintenance contract with Phil Long. This certainly bespeaks my confidence in the quality of this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Toni, Thank you for the great review. We are honored to have customers like you to work for. If there is anything we can do to assist please let us know, we are happy to assist.
Used car
Albert was very helpful and respectful of my time when buying a used car, would recommend to anyone and would but again here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amy, thank you for sharing your experience with us. We appreciate the recommendation. Have a Great Day!
Awesome service
Would definitely recommend! Easiest and fastest car buying experience ever!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thomas, we are happy to assist. Thank you for the recommendation. If there is anything more we can do to help, please reach out.