Reviews
Earl was phenomenal to work with.
Earl was phenomenal to work with. communicate skills are at a A+ he did everything I asked to be done and also told me upfront of what to expect . Such as timing,how much the cost and also communicated well with the tech,s , for example the driveshaft bearing was ok but should be replaced ... Earl said we should replace that since the transmission is being replaced ... So I did ... Truck shifts great and I got cold A/C ... Everyone did there job . And great job guys I am a happy camper ...
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Earl and our service team here at O'Meara Ford. We appreciate your business and hope to see you again soon!
The hardest part was scheduling a recall repair
The hardest part was scheduling a recall repair appointment. The voicemail I was directed to was full for approximately two weeks! I was preparing myself to go to the service area to try to make an appointment, but I finally got through. No problems with the actual appointment.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback Sher. We had an issue with our phone system service mailbox, that has since been rectified. We apologize for any inconvenience this may have caused and assure you that it will no longer be an issue going forward.
Salesman didn’t know where the cars were and couldn’t
Salesman didn’t know where the cars were and couldn’t find the keys. Kept us waiting a long time each time he was looking for things.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Great dealer ship buying my bronco was very easy Essa &
Great dealer ship buying my bronco was very easy Essa & chase we’re very helpful
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Eissa and our team can do to assist you, please do not hesitate to let us know. We are always happy to help!
Diagnosed problem quickly accurately but had limited
Diagnosed problem quickly accurately but had limited labor resources & large work Bay Area It all worked out OK
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Give Earl Golos a raise! Easy to work with - Thanks for trying to get it done faster! Maybe hire moe diesel Techs?? Regards - AL Stewart
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing O'Meara Ford.
Dealer ship handled recall in a swift manner and were
Dealer ship handled recall in a swift manner and were very informative on other issues dealing with vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing O'Meara Ford, we look forward to having you as a valued customer for many years to come!
This dealership has very good service, sells good quality
This dealership has very good service, sells good quality cars and friendly employees that speak Spanish which is excellent for me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at O'Meara Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
James was concerned about daughter and my needs and very
James was concerned about daughter and my needs and very prompt And listening to what our needs were. James took time to get all our paperwork together. Thank u for hiring such a great person.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing O'Meara Ford. Your feedback and rating mean a lot to us. We're glad James was able to help, and we hope to see you again!
I brought my car in for service they were quick and very
I brought my car in for service they were quick and very supportive of my concern with my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing O'Meara Ford, we look forward to having you as one of our valued customers for many more years to come!
Great dealership with a great Fleet team led by Chase,
Great dealership with a great Fleet team led by Chase, Dan, Reid and the rookie.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Pat, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Chase and our team and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!