Reviews
Great Experience
Bought two vehicles in the span of three weeks and the process went well both times.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Brian, Thank you for taking the time to provide some feedback! We are glad to hear that you had a good experience. Congratulations on the purchase of your vehicles! Best Wishes, Brent Wood, General Manager
Review
got what we wanted, no hassle, Highly recommend to anyone looking for a vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mickael, We appreciate you taking the time to leave us a review! I am glad that you had a great experience with our store. Congratulations on the purchase of your new car. We hope we can see you again in the future for any of your vehicle purchase or maintenance needs! Best Wishes, Brent Wood
Easiest car buying experience ever.
Drove all the way to Thornton and would do it again. Looking for a used car for our son. It was such a good experience purchasing a used Jeep Wrangler, I decided to trade in my BMW X5 the same day for a new Grand Cherokee.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for taking a moment to leave us a review! We're glad we were able to give you a great experience. Congratulations on the purchase of a new Jeep Grand Cherokee and your son's Jeep Wrangler! We hope we can see you again in the future for any of your vehicle purchase or maintenance needs! Best Wishes, Brent Wood, General Manager
Mr Jeff Leva
Its a great place to buy a car. I would highly reccomend. They wer very nice and easy to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jeff, We appreciate the review and recommendation! Congratulations on the purchase of your new car. We hope to see you again in the future for any of your vehicle purchase or service needs! Best Wishes, Brent Wood, General Manager
Amy Eggebroten
This was my first visit to your shop and I am new to the state. It was one of my best experiences in my lifetime!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Amy, We appreciate you taking the time to leave a review! Welcome to Larry H. Miller Chrysler Dodge Jeep Ram 104th! We hope we can continue to be your trusted service department. Best Wishes, Brent Wood, General Manager
Service Dept.
The staff are very friendly, but the prices to repair my vehicle are too expensive.
- Customer service 5.0
- Buying process —
- Quality of repair 2.0
- Overall facilities 4.0
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share some honest feedback. While I am glad you feel the staff is friendly, I am sorry to hear you are unsatisfied with the prices. Our service department is ran by certified technicians, and we have state-of-the-art equipment, so you can be confident that your vehicle will have the best treatment. We hope we can see you again in the future! Best Wishes, Brent Wood, General Manager
Customer Review
Well the sales person who I had a meeting set up with at 9 am to test drive Jeeps while my car was worked on never even met me so I ended up leaving at noon a little mad. BUT my experience was amazing because of Frank in the service department. He was so respectful the second I came in that morning until the time I left. He felt horrible that the woman never met with me and went out of his way to make me feel better! People like that make car buying experiences memorable and is the exact reason why I will return to Larry H Miller, I just wont buy my car from the same woman again. But since he gave me some great references I will be contacting those guys instead! So THANK YOU FRANK! :) You are making a major difference in my perception on car dealerships and I'm sure others, too!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Marissa, Thanks for the honest feedback! Sorry to hear your experience didn't start off the greatest. I'm glad that Frank was able to help turn things around and have you leaving the dealership satisfied! We hope to see you again! Best Wishes, Brent Wood, General Manager
Service Visit
My car was serviced here. The news was not good, but Dillon was very pleasant.
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are sorry to hear that you are unhappy with your experience at our store. We would like to make as many happy customers as possible, so we're continuously looking for ways to improve the customer experience. If you would like to discuss, please feel free to reach out to me at 888-929-2915. Best Wishes, Brent Wood, General Manager
Oil change
Ended up purchasing accessories for vehicle too. Friendly staff. Would purchase vehicle here again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Rick, We're glad to hear that you enjoyed your experience with our service department. Thank you for taking the time to leave us a review! We look forward to seeing you for your next visit! Best Wishes, Brent Wood, General Manager
Tim glenn
Dennis was a stand up salesmen! We have never felt so welcome at a dealership before. Dennis met all of our needs and was very thorough through the whole process. We really appreciated the follow up phone calls that everyone has given us to make sure that we are still satisfied with our purchase. Thanks again to James, Dennis and Brent!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Tim, Congratulations on your new vehicle purchase! We are glad you chose our store, where we know we can deliver on your customer service expectations! I will be sure to pass the money along to the team. We hope to see you again in the future! Best Wishes, Brent Wood, General Manager