Larry H. Miller Chrysler Dodge Jeep Ram 104th

After first locating the Wrangler on-line, I went to the dealership and met with Justin and John. The Jeep was exactly as described on-line. The process was smooth and familiar to anyone whose bought a car. After the back-and-forth negotiations FINALLY ended and we agreed on the price, the wait for the Finance Manager seemed to drag on and on. Overall, a very pleasant buying experience. I would buy from this dealership again.

A HUGE thanks to the staff at Larry H. Miller! The purchase of our new Jeep was quick and painless...which most dealerships cannot make happen!

Service department is greatly improved. Excellent staff.

Great and fast service!

Great service, professional staff that keeps customer first.

Bayo is the best salesman in the world, he listens and on numerous times gone out if his way to help us. Thanks

I am satisfied that personnel are great and everyone treats you nice. I am surprised by the high volume of business and some of the conversations are negative from customers. I feel those conversations should not be handled out in the open where others that are satisfied can hear the negativity. My last visit I had an appointment but I was there for nearly 1 and 1/2 hours for an oil and filter change, and saw others waiting in the wait room for quite some time. I understand that there are only so many bays for car work, and maybe someone called in sick, but this was the first time when I was worried about the service of cars. I have worked in a high volume area and had multiple people out for one reason or another and it affects the customer service all the way around and the safety of the customer when they get their car can be compromised if the staff is short, due to stress. My car is awesome, and this is no intent to get anyone into trouble because everyone is knowledgeable and very professional, but management needs to address the high volume. I saw printers not working, paperwork stacks, stressed personnel, and stressed customers.

Simply excellent experience

good work, took awhile to get an appointment

My husband and I were trying to purchase a New car from them over the weekend, we went in Saturday and got Rachel from the special financing department, She knew that we were not very sure on what we wanted and to show us some different models, she did just that! First one was a brand new 2014 dodge ram worth about 35,500! We told her with any car we decide to buy we could not go over 500 a month! We asked her how much our payments would be and she tells us about 680! When we told her we could not do that much a month she acted like we were taking up her time by letting her show is the truck, then tells us well the banks our closed anyways tonight so we wouldn't be able to do anything anyways! So we had left and went to another dealership found a car that we like and wanted to see if they had the same model, they did. We contacted her on Monday to look at the car and was so opposed to us looking at it and that the banks wouldn't be able to approve us for the loan! So your telling me that the banks would approve us for 38,000(after tax title and fees) but they wouldn't for a 20,000 loan?!? She took her time on everything! So because she wasn't helpful or willing to try to get us into a car we decided to go with someone else! Not to mention she told us that she would pull a soft pull on our credit when she didn't! I am not happy with them at all and if they want to keep people coming back they need to work on that no matter how much a sale is, it still is a sale and to treat everyone with the same respect!!