AutoNation Chrysler Jeep West

Always efficient, polite and trustworthy. Comfortable waiting area.

I had my car winterized and oil change. It was fast and everything was completed.

Service people were friendly, got the oil changed and tires rotated in about 45 minutes. Problem was all the signs around the dealership requiring a mask. Yet, of the sales staff I could see, only half were wearing masks (sales managers included), receptionist was not, 2 parts employees were not until they opened, and worst of all, no less than five employees walked through the waiting room without wearing a mask, right past me and another customer. There are other reasons I am not impressed, but this is what is relevant to the last visit they asked for a review on.

We have purchased several cars from this dealership and have always had all repairs done there. Treated with complete respect and fairness. We would highly recommend them.

Great support and help from the service representative, knowledgeable and sincere.

Absolutely the best car buying experience ever! Kiumars Hund (known as Q) is the best sale person you could possibly ever ask for. Steve, the GM, came by to chat and make sure that I had what I needed, and followed up with email, making sure that I was satisfied. After 1 week, my Jeep showed a transmission problem, and even though the car was sold as is with no warranty, they diagnosed and fixed for free, and even gave me a new loaner for overnight! Again, I can't possibly say enough about Q and my experience there, I will definitely be a repeat customer!!

Very professional staff. No issues during the purchasing process all the way throughthe first scheduled maintenance service. Staff make taking the vehicle in for a scheduled mainetnance service easy and painless.

I drive a 2012 Jeep Compass that we purchased off my Significant Other’s lease. We have always taken the Compass to Jeep West for oil changes and warranty work and Craig has been our Service Advisor. When there’s a recall he schedules us in for that also. This time I was hearing a vibration noise underneath and Craig said to bring it right in. I took it in yesterday. Well it was something to do with the drive shaft and he had to order the parts, said I shouldn’t drive it, and they wouldn’t get the parts til this morning. Craig worked very hard to get me a car rental at that late time. We were super surprised to get a call this morning at 11:58 saying we could come pick up the car. Craig has always been super kind, knowledgeable and efficient when working with us. Thanks Jeep West!

My 2010 Wrangler had an airbag recall...for a while. I procrastinated getting it in because going to a dealership has always been an "eh" experience. I picked this dealership due to locality of my home. Making the appointment was easy. The person that met me in the drive-up service lane was friendly and professional. I didn't know how long it would take, so I brought a computer and books to keep me occupied. The waiting area is spacious and comfortable and the bathrooms are clean and modern. The recall was done within an hour so I was out the door! The staff I encountered, like the first gentleman, were all friendly and professional, without being overly so. I would definitely go back there if my Jeep needed dealership work

Finally got into position to buy the Jeep I had always wanted and glad to have had a great working relationship with the folks at AutoNation Jeep West - Roberto was great and Steve Kern is amazing! Truly a family friendly and welcoming environment with a no-pressure mentality.