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Martin Chevrolet

(2,472 reviews)
Visit Martin Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 6 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

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New (888) 835-8311 (888) 835-8311
Used (877) 289-9610 (877) 289-9610
Service (815) 261-0712 (815) 261-0712

Inventory

See all 178 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2012.
Martin Chevrolet is excited to be Crystal Lake and McHenry County's newest Chevy dealer! We handle every transaction in a very simple straight-forward and transparent manner and our goal is to make your car buying experience fun!

Our goal is to not only satisfy our customers but to create loyal advocates for our dealership. We want to be your dealership of choice for years to come. We are very committed and passionate dealers who live in the community and are focused on becoming the most reputable volume dealership in the Chicagoland Area.
Chevy is BACK in Crystal Lake!

Service center

Phone number (815) 261-0712

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(2,472 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Martin Chevrolet from DealerRater.

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Great and fast service!

Great and fast service! A top-notch business from top to bottom. Makes customers feel like superstars. Would recommend to anyone!

Great and fast service!

Great and fast service! A top-notch business from top to bottom. Makes customers feel like superstars. Would recommend to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Appointment went well.

Appointment went well. Service writer was very good, also he was very busy. But that's that is good for the business.

Appointment went well.

Appointment went well. Service writer was very good, also he was very busy. But that's that is good for the business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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The dealer ship is nice the people are very friendly.

The dealer ship is nice the people are very friendly. The wait time is very long for what I had done.

The dealer ship is nice the people are very friendly.

The dealer ship is nice the people are very friendly. The wait time is very long for what I had done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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My salesman Jose was great, patient and helpful, very

My salesman Jose was great, patient and helpful, very knowledgeable about the car. The service department, Nathan was also very helpful and respectful.

My salesman Jose was great, patient and helpful, very

My salesman Jose was great, patient and helpful, very knowledgeable about the car. The service department, Nathan was also very helpful and respectful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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We always have a great experience at Martin.

We always have a great experience at Martin. This visit, Ralph took detailed care of my daughter's car, he kept us informed and solved the issue we were having!

We always have a great experience at Martin.

We always have a great experience at Martin. This visit, Ralph took detailed care of my daughter's car, he kept us informed and solved the issue we were having!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We're thrilled to hear that you consistently have great experiences at Martin Chevy and that Ralph provided detailed, attentive service for your daughter's car. Keeping you informed and resolving the issue is what we strive for! We appreciate your trust and look forward to serving you again. - Martin Chevrolet

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No tire rotation and oil change should take 3 hrs with an

No tire rotation and oil change should take 3 hrs with an appointment without any updates.

No tire rotation and oil change should take 3 hrs with an

No tire rotation and oil change should take 3 hrs with an appointment without any updates.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Daniel, Thank you for your feedback. We are sorry for the inconvenience caused by the long wait time for your tire rotation and oil change. We understand how frustrating it must have been to not receive updates and we aim to provide efficient service and clear communication, but we clearly fell short here. Please know your feedback helps us improve and we look forward to making your next visit to us a much quicker experience. - Martin Chevrolet

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Ralph dealt with my issues, keeping me well informed.

Ralph dealt with my issues, keeping me well informed. 5 Star ?? Plus! Excellent Dealership

Ralph dealt with my issues, keeping me well informed.

Ralph dealt with my issues, keeping me well informed. 5 Star ?? Plus! Excellent Dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent 5-star review! We're thrilled to hear that Ralph kept you well-informed and provided excellent service. Your kind words mean a lot to our team, and we’re proud to be your trusted dealership. We look forward to serving you again next time! - Martin Chevrolet

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Received exceptional service from salesperson Adam.

Received exceptional service from salesperson Adam. Thanks also to the finance person who made the finance paperwork seamless. I would highly recommend this dealership and Adam for car purchases.

Received exceptional service from salesperson Adam.

Received exceptional service from salesperson Adam. Thanks also to the finance person who made the finance paperwork seamless. I would highly recommend this dealership and Adam for car purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ruby, Congrats on your new car! We’ll let Adam know he did an awesome job helping you out. Thanks so much for recommending us—enjoy your new ride and drive safe! - Martin Chevrolet

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Every one at this dealership is very helpful I am 100

Every one at this dealership is very helpful I am 100 percent disable they bring me coffee and the days new paper and Ralph is number one in my book

Every one at this dealership is very helpful I am 100

Every one at this dealership is very helpful I am 100 percent disable they bring me coffee and the days new paper and Ralph is number one in my book

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thomas, Thank you! We're deeply grateful for your kind words and are thrilled to hear that our team at the dealership has been so helpful. Ralph will be especially honored to know he’s number one in your book! We look forward to continuing to serve you. - Martin Chevrolet

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Kristen didn’t keep me informed even though he said he

Kristen didn’t keep me informed even though he said he would he called my son and said I would owe $2700 after insurance and I came and pulled my car

Kristen didn’t keep me informed even though he said he

Kristen didn’t keep me informed even though he said he would he called my son and said I would owe $2700 after insurance and I came and pulled my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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