Reviews
The whole team there to me are just plain great to me!
The whole team there to me are just plain great to me! will buy again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do! - Martin Chevrolet
Matt took my parameters for a new used car and solved my
Matt took my parameters for a new used car and solved my hunt. I got just what I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful rating and review. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit! Enjoy your new ride! - Martin Chevrolet
Martin Chevy is always clean.
Martin Chevy is always clean. Blake and other advisors are always very efficient and helpful. Waiting area is comfortable and has something for everybody. Bathrooms clean - A must. Text updates are great. Free car washes are great. Cashiers and check-out are great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear you had a comfortable and stress-free experience with us! Thanks so much for sharing your feedback with our team. We can't wait to help you again in the future. Take care! - Martin Chevrolet
Martin Chevrolet is a class act.
Martin Chevrolet is a class act. Had a situation with some tires on our sons equinox that were wearing very fast , they replaced all 4 tires under warranty. Ralph helped with all the calling with the tire Rep and scheduled all the work to fit in my son’s schedule for college. Awesome job!!! Thanks, Sean
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sean, We're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help! - Martin Chevrolet
I made an appointment for a computer update on my Tahoe.
I made an appointment for a computer update on my Tahoe. I was told it would take about 1.5 hours. When I got there, I told about 2 hours. It took 3 hours and 20 minutes. If I knew that it was going to be so long, I would have arranged for someone to come and get me and bring me home.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Grace, We're truly sorry to hear that your recent service experience with us didn't meet your expectations. Software updates can be tricky when it comes to timing, and we should have been more transparent about this from the beginning. In the future, please know that we're more than happy to offer you a shuttle ride while you wait for your service to be completed. Your satisfaction is our priority, and we truly appreciate your feedback as a valued customer. Thanks for letting us know, and we'll ensure a better experience next time. - Martin Chevrolet
Grace, We apologize for that oversight on our part! Please remember that whenever you visit us for service, you're always welcome to use our shuttle service for a ride and we'll also arrange a return shuttle ride when your service is complete. If we ever forget to mention this again, just know that it's always available to you! - Martin Chevrolet
A shuttle ride was never mentioned or an option.
Friendly, efficient and professional.
Friendly, efficient and professional. I always go to this dealership for service on my Chevy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! - Martin Chevrolet
Brought my car in next the tire monitor lite was on.
Brought my car in next the tire monitor lite was on. Ralph had service look at it and follow through with repairs. Took about a half hour and I was on my way.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear that everything was handled quickly and to your satisfaction! We look forward to helping you again in the future. - Martin Chevrolet
We purchased the Trax and have all the regular service
We purchased the Trax and have all the regular service done a Martin and am very pleased with the kind guys and the service desk and the young lady at check out. Feel very confident it the work done to our vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kind words! We're thrilled to hear you had a great time with us. Our team always aims to provide an excellent experience, and we're glad we could deliver that for you. If there's anything else you need or if you have more questions, just let us know! - Martin Chevrolet
From the person who answers the phone to the service
From the person who answers the phone to the service writer to the parts specialists to the actual mechanic, everyone gave me very personalized attention. My service writer, Samantha, not only called, but also texted with me. There were very few surprises. When there was one, the mechanic took me back to my car and showed me exactly what was going on.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for the great review! - Martin Chevrolet
Everyone was extremely friendly, service was quick and
Everyone was extremely friendly, service was quick and efficient. I highly recommend and will be returning
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help! - Martin Chevrolet