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Martin Chevrolet

(2,466 reviews)
Visit Martin Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 6 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 835-8311 (888) 835-8311
Used (877) 289-9610 (877) 289-9610
Service (815) 261-0712 (815) 261-0712

Reviews

(2,466 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Martin Chevrolet from DealerRater.

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Fantastic dealership!

Fantastic dealership! Immaculate facility. Super service writers. Great communication. Awesome technician’s and service . I’ll be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Bobbob, We appreciate your kind words more than you know! Thank you for this review and for letting our team know that they hit the mark on service for you! Take care and see you again next time! - Martin Chevrolet

Looking around for the dealer who had the inventory i

Looking around for the dealer who had the inventory i wanted.. Jack Lazzara guided me through. Never felt pressured. He didn't try to sell me. He gave me choices, explained features and allowed me to come back. I bought the Equinox the family preferred. Have to add James Dunn was special.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you! We will be sure to let Jack and James know that you had a great experience with them. We hope you enjoy your new Equinox for many years to come! - Martin Chevrolet

This dealer excels in every way.

This dealer excels in every way. Professional, qualified, speedy, friendly, thorough. And immaculate in all areas. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you so much for your kind words about our team! We really appreciate your feedback and can't wait to see you again next time! - Martin Chevrolet

Martin Chevy is my go to place!

Martin Chevy is my go to place! I have now bought 3 cars from them and my girlfriend bought one as well. We are extremely happy with the whole dealership! From sales to service I have been treated wonderful! I will not buy a car anywhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Chad, Thank you for the wonderful review and rating! We're always here with the same great service whenever you need service or another vehicle! We sincerely thank you for the positive review, and look forward to seeing you again soon! - Martin Chevrolet

The quality of service is going downhill the last few

The quality of service is going downhill the last few visits. This last time I made an appointment for 8am to fix my breaks and get a oil change. called to get an update at 1:30pm they still had not started working on it and said they could not get it done until Monday. Also told me a different price at the time of making the appointment it would have been double.

Rating breakdown (out of 5):
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Nick, Thank you for taking the time to post about your recent service visit with us and for taking a few minutes to speak with us on the phone about it as well. We appreciate your business and the opportunity to make your next visit a great one. - Martin Chevrolet

Very clean and the service counter was very professional

Very clean and the service counter was very professional request for service very short.Check out was easy and thanks for the car wash

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Peter, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests.. We can't wait to see you again, have a great day. - Martin Chevrolet

Very helpful and listened intently identifying the issue

Very helpful and listened intently identifying the issue right away and apologized for the inconvenience explaining what what happened and fixing it quickly.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you so much for your positive comments about Martin Chevrolet and for trusting us with your vehicle repairs. If there is anything further we can help you with, please let us know! - Martin Chevrolet

Treaty fair, All promises kept.

Treaty fair, All promises kept.. and always nice to get back a clean vehicle. Dealing with Duane’s son was pleasant. My repairs were not cheap, but I am confident they were done correctly!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Jim, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for the great review! - Martin Chevrolet

Thank you to Adam Arliskas and Phil Canty for their help

Thank you to Adam Arliskas and Phil Canty for their help with the purchase of my 2025 Chevy Trax! Love the car and will definitely be purchasing future vehicles from Martin Chevrolet!

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you and enjoy your new 2025 Trax! - Martin Chevrolet

Always a great experience at Martin Chevy.

Always a great experience at Martin Chevy. From the outstanding sales force to the finance department and let’s not forget the service department! Great people, great dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care! - Martin Chevrolet