Reviews
Awesome Auto Purchase Experience
Wonderful experience for my wife’s MB auto purchase from Debbra with teamwork from Hector and Anthony. Her patience, expertise, trustworthiness and guidance made it an enjoyable experience. The atmosphere throughout the dealership was friendly and very comfortable. This is our second purchase with FJ MB Ontario.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Debbra, Hector, and Anthony. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager
Recognition to these guys!!
These people really go all out to give you the best car buying experience they can offer! They worked with me they made sure everything on their end was 100% reasoned with me and satisfying. Sam was the sales rep I recommend he’s good at what he does he really convinced me and I honestly am not disappointed with the deal he offered! TJ Boldt is the finance manager I believe and he explained everything so well from page to page and I really recommend asking for him, TJ is the guy I will ask for when I get my 2nd car from Fletcher Jones Mercedes of Ontario. Recognition to these guys! btw, the car I drove out with was a 2019 Mercedes C-300. Man I love it !!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Angel, We appreciate you taking the time to share your valuable feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Sam and TJ. Your recommendations are truly a gift. Congratulations on your 2019 Mercedes C300! Best, Heather Lewis Client Care Manager
Customer Service
tony have been helping me for awhile, he has great customer service it make you visit easy. . always a smile a welcome, remember who you are.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for your loyalty toward Mercedes Benz of Ontario and for taking the time to share your valuable feedback. It is great to hear that Tony Garcia continues to exceed the level of your expectations by treating you and your vehicle with the greatest care. As always, please let us know if we can assist you further. Best, Heather Lewis Client Care Manager
Excellent Service
I have purchased 2 cars from Dennis and have had exceptional customer service both times. A true professional that does the right thing for the customer. Keep up the great work Dennis!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Ken, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Dennis. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager
Thank you Chris Garchitorena and MB Ontario !
Chris Garchitorena was very knowledgeable , pleasant,and worked really hard in getting us a great deal that fit our budget. He also made it fun for us, we were so relaxed, no pressure! He answered all of our concerns! Great experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Chris. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager
Thank you Jason and MB Ontario
Today is my day finally got myself behind the wheel of this beautiful C63S, thank you to my sales Jason Cai for all your help and patient, worth a drive from Arcadia to here , sure it is a little distance but can’t beat the service and treatment at here. Will be back for sure for my next Mercedes
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Tony, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Jason. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager
Satisfaction
I am completely satisfied with recommendation and explanation for the car categories, which easier for me to make a decision on model . Make it short , it is a very comfortable and pleasant experience in Ontario Mercedes-Benz thanks to Tyler , paperwork time much shorter than expected. Thank you ! Fong/Lephuong Chauvin
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Fong, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Tyler. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager
Came in doubtful, left with confidence and trust!
We came in looking to buy an older model, but with Chris help, we went home in a perfect 2019. Chris went above and beyond to help us out and we are truly grateful. We have been planning to buy a new car for a while and thought it wouldn't be possible with some of our recent challenges, but Chris and his team made it possible for us. Not only was their facilities beautiful, clean, and easy to navigate through, their staff was so kind and catered to our needs. The stereotypical, dreaded process of buying a car felt so easy and smooth. Thank you to Chris and the whole team at Mercedes benz of Ontario for making an American Dream come true!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Chris. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager
Great Sevice
We had a great experience with the lease of our new 2019 C 300! The team was very professional and respected what I was looking for in a car. Chris B. Was excellent , very responsive over text/email. No pressure during the buying process. Would recommend to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thank you for taking the time to share your valuable feedback with us. We are delighted to hear that you received an exceptional experience and were treated with the utmost care. Congratulations on your new 2019 C300! Best, Heather Lewis Client Care Manager
Happy and contented
Chris Bland is a fantastic guy and so with Anthony. Chris answered all our questions with a smile. I’m giving him a perfect 10.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thank you for choosing Mercedes-Benz of Ontario. It is great to hear that Chris, and Anthony continues to exceed the level of your expectations by treating you and your vehicle with the greatest care. As always, please let us know if we can assist you further. Best, Heather Lewis Client Care Manager