Reviews
Great service
Great help in purchasing the new vehicle! I highly recommend them if you need to purchase a new car. They do a great follow up.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Roadslave, Thank you for your kind feedback and recommendations. We are happy to hear you received great service in your search for finding your new car. Congratulations on your purchase! Best, Heather Lewis Client Care Manager
review
The bit of snacks and delivered to customers individually and in between helped settle down the stomach while waiting in the most modern facility, clean and orderly with courteous personnel.
- Customer service 3.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Ruben, Thank you for taking the time to speak with me today. Hope we can earn a 5-star experience on your next visit. If you ever need anything, please don't hesitate to reach me directly at 909-212-8543. Regards, Patrick Client Relations Advocate
Mrs. Wei Xing
Mercedas Benz Ontario sales representative Mr. Louis Meng Who is # 1 salesmen , he is kindly, knowledgeable .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Wei Xing. Thank you for taking the time to share your feedback with us on your experience working with Louis. I am happy to hear he treated you with the greatest care. Congratulations on your purchase! Sincerely, Heather Lewis-Client Care Manager
buyer
the car buying experience was great at Mercedes of Ontario
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mike. Thank you for sharing your feedback. Our team is happy to hear your experience at Mercedes-Benz of Ontario was exceptional! Please do not hesitate to reach out if we can be of any future assistance. Kind regards, Heather Lewis-Client Care Manager
Purchased 2nd car with him!
He listens to your needs, your budget.. concerns.. every details.. anything under the sun! Im glad his my salesman and im planning to get my next car to him next few years! God Bless!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Stresh, Thank you for taking the time to share your feedback with us. I am happy to hear you had an amazing time working with Michael on your search for your second Mercedes-Benz with us. Congratulations on your purchase and as always, we look forward to assisting you again in the future. Kind regards, Heather Lewis Client Care Manager
New car buying at it's BEST !!!
It was our first time at Mercedes Benz Ontario. As we walked in we were impressed with the cleanliness of the showroom and the hospitality of the staff. Your associate,Richard Luna,was outstanding.Not only is he knowledgeable and professional but he guided us to our new car without pressure to buy.He said "we want the right fit for you" He also followed up with a phone call after the purchase. We thank you ALL for your wonderful service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Maria & Joel. Thank you for choosing Mercedes-Benz of Ontario. I am pleased to hear your experience with us exceeded the level of your expectations with the help of Richard. Welcome to the Fletcher Jones family and congratulations on your purchase. Should you need any further assistance, please do not hesitate to reach out. Sincerely, Heather Lewis-Client Care Manager
Car wash
Everything they done is good. However, they did do every part in my car such as, underneath of the bummer.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Vichayut. Thank you for your review. I am pleased to hear our team did an excellent job washing your car. We look forward to your next car wash visit with us. Sincerely, Heather Lewis-Client Care Manager
Mr. Jonathan Wong
Very good.............................................................................................!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Jonathan. Thank you for your feedback. We are happy to hear you had a pleasant and enjoyable visit. Should you need any future assistance, please do not hesitate to reach out. Kind regards, Heather Lewis-Client Care Manager
5 auto purchases don’t lie!!
Anthony Del Toro is our families Mercedes Benz specialist !! He is truly an awesome business man who goes that extra mile for you the client!! He is like a Taylor finds the right fit for you !!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Ocrams, Thank you for your feedback on Anthony. It is great to hear you had an enjoyable experience working with Anthony on your search for your perfect Mercedes-Benz. Congratulations on your purchase! We wish you many miles of enjoyment and adventure in your new car. Sincerely, Heather Lewis Client Care Manager
Best in Town!
Gerald is the best and it was truly exception. All 5 stars!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kathy. Thank you for taking the time to share your feedback on Gerald. I am happy to hear he provided you with a world-class service during your visit with us. As always, please do not hesitate to contact us if we can be of any future assistance. Best, Heather Lewis-Client Care Manager