Reviews
Worst service department ever.
Worst service department ever. No follow-up. Took two weeks for a one day seat mechanism replacement. They damaged my car paint in the process. Use only if you are desperate and then never have them do anything beyond the absolute necessity.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Fred1949w I am so sorry to hear about this and would love to chat with you about it. Please feel free to reach out I would love you chat with you. Ryanf@loveford.com
Eva took wonderful care of us and she was very
Eva took wonderful care of us and she was very professional! We are very satisfied with everything!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great to hear. Thank you
I was very satisfied with the service provided.
I was very satisfied with the service provided. I’d heard good things about this dealership and was not disappointed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Sdressor.
We had a great time purchasing our new Bronco Sport!
We had a great time purchasing our new Bronco Sport! Mike was so helpful and knowledgeable! Would definitely go back to purchase our next vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review. Have a great day.
The entire experience was very easy and expedient!
The entire experience was very easy and expedient! The process was easy, no pressure, questions answered, very satisfied! Go check out Loveland Ford - I recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Downtown Willy Brown was amazing to work with.
Downtown Willy Brown was amazing to work with. We were not even buying the day we stopped in. Willy made it seamless. He answered all of our questions and was a joy to be around! How could you not want to buy something from him, lol.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Michelle, thank you for your kind review; we are happy to pass along your comments to the team here at Loveland Ford Lincoln, Inc.! Please let us know if there is ever anything else we can do for you! Safe travels!
?????????? I had an incredible experience at Loveland
?????????? I had an incredible experience at Loveland Ford, and it was all thanks to Eli Hodapp! From the moment I walked in, Eli made the car-buying process easy, comfortable, and even fun. He?s got a cool mohawk, a great vibe, and is one of the most approachable and down-to-earth salespeople I?ve ever met. Not only is he super knowledgeable about the vehicles and options, but he really takes the time to listen and make sure you?re getting exactly what you want. No pressure, just real conversation with someone who clearly loves what he does. The rest of the team was also fantastic?friendly, professional, and helpful every step of the way. I left feeling confident, happy, and genuinely cared for. If you?re in the market for a car, do yourself a favor and go see Eli. He?s the man!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Thomas, we're happy you found our staff to be so supportive during your experience here at Loveland Ford Lincoln, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Bought a Ford Transit 350 from Luis.
Bought a Ford Transit 350 from Luis. He was knowledgeable, helpful and patient with us while we were making the decision. Would definitely recommend talking to Luis if you are in the market for a Ford.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Cary, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!
After a month of owning the car, the dealer now has come
After a month of owning the car, the dealer now has come back trying to up our payment saying they screwed up on the financing. New car had damage from the factory and still waiting on warranty of it as well.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Bronco I would love to chat with you so we can resolve the situation. Ryanf@loveford.com Please reach out to me
Thank you for your feedback. We're very sorry to hear about your experience and understand how frustrating this situation must be. We strive to ensure every step of the purchase process is transparent and accurate. Our General Manager, Ryan Fish would really appreciate the opportunity to speak with you directly to better understand your experience. Please reach out to him at 970-744-2067.
I love this dealership.
I love this dealership. The staff here is extremely nice and willing to work with you for any needs you might have. Personally I worked with Donovan and he was fantastic. He was easy to work with, he went above and beyond to get me what I wanted and he was very good with communication. The general manager is very kind and willing to work with your needs. I got exactly what I wanted for a vehicle and more! I would recommend everyone here.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Abigal Thank you for the amazing review. Have a great 4th of July