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North Park Volkswagen of Dominion

(996 reviews)
Sales hours:
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Sales Service
Monday 8:30am–8:30pm 7:00am–7:00pm
Tuesday 8:30am–8:30pm 7:00am–7:00pm
Wednesday 8:30am–8:30pm 7:00am–7:00pm
Thursday 8:30am–8:30pm 7:00am–7:00pm
Friday 8:30am–8:30pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
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2025 consumer dealer award

Reviews

(996 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of North Park Volkswagen of Dominion from DealerRater.

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Fermin the salesman was great help and took great of us.

Fermin the salesman was great help and took great of us. Explained everything to us about the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly staff, good communication, and informative

Friendly staff, good communication, and informative descriptions for the services rendered. Good to know I can count on a dealership in the same ownership group I am employed by.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome experience and what I loved that it was the price

Awesome experience and what I loved that it was the price that I was told online and no secret additional costs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Flo made our experience super easy and made sure we were

Flo made our experience super easy and made sure we were satisfied with our final decision. We were able to test drive several options and got a great car for our sons first vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best service ever I do recommend to everyone go there

Best service ever I do recommend to everyone go there whenever they need their car fixed. Thanks for everyone working there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Trini Ramirez assisted me with the purchase, I explained

Trini Ramirez assisted me with the purchase, I explained my financial situation, he and the finance manager made it happen! I couldn't be more grateful. I found the vehicle (online) on a Monday by Wednesday it was delivered to me in Austin. Exceptional team!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Upon visiting for an oil change, I was thoroughly

Upon visiting for an oil change, I was thoroughly impressed by the exceptional service provided. I intend to return for future appointments.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My husband has been driving Volkswagens from North Park

My husband has been driving Volkswagens from North Park for many years. He has always bragged about the service department, which is of the utmost importance to me. So, when it was time for me to purchase a new vehicle last September, I didn't even shop around, I went straight to North Park Volkswagen. When I had a repair this week, my experience with the service department was first class and exceeded all expectations. Jason is my husband's service advisor, and now mine as well. He was on top of everything and my car was taken care of faster than I would have ever expected. His communication was excellent. When I picked up my car, he was at lunch, but Eli took excellent care of me. I have been telling all my friends about my wonderful experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great staff, professional outfit, exceptional deals.

Great staff, professional outfit, exceptional deals. The sales force are accommodating and polite, and you get service with a smile.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Scott Day is the most awesome sales rep !

Scott Day is the most awesome sales rep ! He has been there for us for several vehicles and helps with all Kinds of questions ! Jeremy in the service dept is great for looking after my bug when it is getting serviced . He pays attention to details and listens well . When Jeremy takes care of my bug I never ever have to be concerned ! It’s always right ! Give Jeremy a raise !!!! . (I do however wish that it was easier to actually call the service desk . It seems hard to reach the service desk no matter what time of day you call . ) The rest of the team is great !! I am very blessed to have a great team to take care of all my bugs and their needs !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.