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Mike Maroone Chevrolet South

(1,163 reviews)
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award

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Reviews

(1,163 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Maroone Chevrolet South from DealerRater.

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The best service ever and please keep up the good work because it’s a eye pleasing experience

The best service ever and please keep up the good work because it’s a eye pleasing experience

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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On 4/2/26 I went in for a JM&A oil change and tire rotation on my 2021 Blazer and I had Tim Herring for my service advisor. During the multi point inspection service tech Jorge Gachuzo found a leak on the left side of the radiator and as it was out of factory warranty my extended warranty covered this. I got a ride home and it was done the next day before 10am. Service tech Lydia Brown was the tech to do the work on my Blazer. When I went in to pick the vehicle, I was informed that the new radiator that was installed was bad as well and performed the repair again. This says a lot about the service department. Could have just let go or take their sweet time redoing the job or hurried through the job after that. But that was not done. I have been a customer since 2018 when I bought my 2018 new Malibu and then the Blazer new back 2021. From sales to service I always feel like they care. Problems come up from time to time but how you handle them is what counts. I reviewed the upcoming maintenance at 30,000 with Tim and making plans to have hat done soon. Thanks to all who was involved to get me back on the road so I can go out of town for Easter. It's not by chance that this happened it is the commit to the customer. Great culture on helping the customer. Now Chevy needs to work on getting better parts, so this does not happen. Thank you Maroone Chevy South.

On 4/2/26 I went in for a JM&A oil change and tire rotation on my 2021 Blazer and I had Tim Herring for my service advisor. During the multi point inspection service tech Jorge Gachuzo found a leak on the left side of the radiator and as it was out of factory warranty my extended warranty covered this. I got a ride home and it was done the next day before 10am. Service tech Lydia Brown was the tech to do the work on my Blazer. When I went in to pick the vehicle, I was informed that the new radiator that was installed was bad as well and performed the repair again. This says a lot about the service department. Could have just let go or take their sweet time redoing the job or hurried through the job after that. But that was not done. I have been a customer since 2018 when I bought my 2018 new Malibu and then the Blazer new back 2021. From sales to service I always feel like they care. Problems come up from time to time but how you handle them is what counts. I reviewed the upcoming maintenance at 30,000 with Tim and making plans to have hat done soon. Thanks to all who was involved to get me back on the road so I can go out of town for Easter. It's not by chance that this happened it is the commit to the customer. Great culture on helping the customer. Now Chevy needs to work on getting better parts, so this does not happen. Thank you Maroone Chevy South.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Phenomenal service and wonderful attitude. Very helpful with all of my questions and concerns. Very pleased.

Phenomenal service and wonderful attitude. Very helpful with all of my questions and concerns. Very pleased.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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An amazing group of people. Glad I had them working for my search foe the right vehicle.

An amazing group of people. Glad I had them working for my search foe the right vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Mike Maroone Chevrolet South Colorado Springs and we hope to see you again soon!

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April was extremely helpful from start to finish. Her communication about my car's service was timely and professional.

April was extremely helpful from start to finish. Her communication about my car's service was timely and professional.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

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Bought a car from them when I was 21 about a year ago, first car I’ve ever bought myself. Put down $6000 and my loan amount is for the full price of the car. Makes no sense at all. Very disappointed and nothing I can do now since I wasn’t aware of the issue till almost a year later. Wouldn’t recommend, as it seems they just try to get money out of you.

Bought a car from them when I was 21 about a year ago, first car I’ve ever bought myself. Put down $6000 and my loan amount is for the full price of the car. Makes no sense at all. Very disappointed and nothing I can do now since I wasn’t aware of the issue till almost a year later. Wouldn’t recommend, as it seems they just try to get money out of you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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So grateful that we had the privilege to buy a car with Edward and Peter. They immediately heard us out, addressed our needs, and got us into a new vehicle. Their attentiveness and questioning led us to make a decision that we are really excited about.

So grateful that we had the privilege to buy a car with Edward and Peter. They immediately heard us out, addressed our needs, and got us into a new vehicle. Their attentiveness and questioning led us to make a decision that we are really excited about.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I paid $570 and my car is not working. Its seen it was touched. I have the same problem My car is not operating good It is still the KEY switch. I want to be treated fair. My car was in the shop for 36 hours at Mike Maroone Chevrolet and It is doing the same thing. Please contact me. So, I can change the stars, Please.

I paid $570 and my car is not working. Its seen it was touched. I have the same problem My car is not operating good It is still the KEY switch. I want to be treated fair. My car was in the shop for 36 hours at Mike Maroone Chevrolet and It is doing the same thing. Please contact me. So, I can change the stars, Please.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Aneesha, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager, Art Skramsta, at 719-380-6077 or [email protected] to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

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Very good our salesman was excellent. Ed was very good. He was very informative and a big help with the purchase. Finance department was also very helpful.

Very good our salesman was excellent. Ed was very good. He was very informative and a big help with the purchase. Finance department was also very helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thomas, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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Yasen really has really took the time to help me find a car and listen to what I was looking for! He got me a car that had all the features I was looking for and in my budget. Thank you so much

Yasen really has really took the time to help me find a car and listen to what I was looking for! He got me a car that had all the features I was looking for and in my budget. Thank you so much

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Mike Maroone Chevrolet South Colorado Springs! Please don't hesitate to reach out if there's anything additional we can do for you.

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