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Coughlin Toyota

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (171 reviews)
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (614) 956-0518 (614) 956-0518
Used (614) 956-0526 (614) 956-0526
Service (614) 932-2199 (614) 932-2199

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (171 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coughlin Toyota from DealerRater.

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Great experience. Very patient with me while I was...

Great experience. Very patient with me while I was purchasing the car as well as planning a funeral service. Very friendly and helpful staff. Would definitely recommend, and do business with again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

No stars! Horrible. Unethical sales people. Get u to...

No stars! Horrible. Unethical sales people. Get u to come in to see a specific car that is then made unavailable while u drive the 20 minutes in. Total scam! Tyler sales mgr horrible. Do not buy here. Do not even waste time going here.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Easy Experience, Came Home With a Great Car.

I drove 2 hours to come look at a 2014 Honda Civic at Coughlin. The images online clearly showed the vehicle, and after taking a look at the CarFax I felt confident that it was a good car. When I made it to Coughlin, I was offered a test drive. The car drove great, nothing sketchy. I worked with two employees to settle on the right deal; they were both very friendly and genuinely wanted to help me. Overall, a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Pat, for taking the time to leave a detailed review! We appreciate you choosing Coughlin to purchase your new ride!

Buyer beware... If you have trouble later with any...

Buyer beware... If you have trouble later with any warranty issues good luck. You will get the run around from the service center and the insurance company. We would have been beter off to have taken it elsewhere to be worked on.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The six month service on my Toyota Corolla was the usual...

The six month service on my Toyota Corolla was the usual five-star job! I appreciate Coughlin's friendly ,professional attitude from the moment I approach the service desk. The work is done in a timely way and the quality of social distancing practices to keep us all safe is noted and appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Buying my new car here was easy and painless. They gave...

Buying my new car here was easy and painless. They gave me very fair and competitive numbers from the beginning. I will be going back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service was perfect and made leasing my first Toyota a...

Service was perfect and made leasing my first Toyota a great experience. Thank you Jared for getting the answers to my many questions!!! Would recommend to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service is great - would recommend this dealership to...

Service is great - would recommend this dealership to everyone. From the day Kevin first helped me with my car- service has been the very best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bo Ewing did a great job getting both vehicles taken care...

Bo Ewing did a great job getting both vehicles taken care of - the second one did not have an appointment. He was personable and explained everything very well. Excellent job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service and people were fine. My concern is the 10-20...

Service and people were fine. My concern is the 10-20 minutes my vehicle sits after completion until I am notified. I am not upset, just curious why the delay?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.