Reviews
Write a reviewThe car buying process was fast and their service is impeccable. I am greatly satisfied with my car. If you want to save you're time and money, check this dealership out.
The car buying process was fast and their service is impeccable. I am greatly satisfied with my car. If you want to save you're time and money, check this dealership out.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I was in desperate search for a Honda Civic LX ranging from years 2009-2011. After being lied to and mislead by Potomac Auto Solutions in Laurel, I found Brookville Auto. They had my beautiful 2010 Honda Civic LX waiting for me. The owner Mason really worked with my mom and I to make this car become mine. The mileage was low and the price was great! The customer service here is great and they really take care of their customers. I would recommend coming here if you need a used car for a good price. I'm happy with my new car.
I was in desperate search for a Honda Civic LX ranging from years 2009-2011. After being lied to and mislead by Potomac Auto Solutions in Laurel, I found Brookville Auto. They had my beautiful 2010 Honda Civic LX waiting for me. The owner Mason really worked with my mom and I to make this car become mine. The mileage was low and the price was great! The customer service here is great and they really take care of their customers. I would recommend coming here if you need a used car for a good price. I'm happy with my new car.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They never answer the phone. You go online and apply and nobody contacts you. I can take a hint.....My money must not be important.
They never answer the phone. You go online and apply and nobody contacts you. I can take a hint.....My money must not be important.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We were looking for a specific kind of car/mileage/price and didn't find it available at Brookville Auto so continued our search elsewhere.
We were looking for a specific kind of car/mileage/price and didn't find it available at Brookville Auto so continued our search elsewhere.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
I was looking for several weeks for a vehicle and found a nice one at Brookville Auto. The team there have been terrific to work with and very honest in working through all the detail. They have followed through on all their commitments and truly understand great customer service. I would definitely buy from this team again. Stop and visit here before you go to Carmax or a dealership.
I was looking for several weeks for a vehicle and found a nice one at Brookville Auto. The team there have been terrific to work with and very honest in working through all the detail. They have followed through on all their commitments and truly understand great customer service. I would definitely buy from this team again. Stop and visit here before you go to Carmax or a dealership.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I have visited many deanships and bought quite a few cars in lifetime , my experience with Brookville Auto is by far the best I've had in purchasing a vehicle.
I have visited many deanships and bought quite a few cars in lifetime , my experience with Brookville Auto is by far the best I've had in purchasing a vehicle.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 4.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Brookville Auto is an outstanding place to buy cars! The cars are all modern, and they are in great condition. Everyone is very helpful, and I never had any concerns. The prices are so reasonable, and you have an opportunity to trade-in your car. I am always planning to go there if I need another car. Thank You Brookville Auto!
Brookville Auto is an outstanding place to buy cars! The cars are all modern, and they are in great condition. Everyone is very helpful, and I never had any concerns. The prices are so reasonable, and you have an opportunity to trade-in your car. I am always planning to go there if I need another car. Thank You Brookville Auto!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
If you want easy, honest and experienced people this is the place right place. Friendly and caring and willing to work around all details and budget.
If you want easy, honest and experienced people this is the place right place. Friendly and caring and willing to work around all details and budget.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I purchased a 2008 Mercury Mariner and i love it. Ther service there was excellent and professional. They negotiated and worked around our budget. I liked them out of all the other car dealerships the most.
I purchased a 2008 Mercury Mariner and i love it. Ther service there was excellent and professional. They negotiated and worked around our budget. I liked them out of all the other car dealerships the most.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience, informative customer service. Very engaging customer service that exemplified experience, flexibility, yet a realistic outlook. That's just the customer service, but what puts them over the top, is the owner. Very personable gentleman that knows his clients by name and face, even had the courtesy to ask how his customer's vacation went. Great pricing and selection for premium luxury import cars.
Great experience, informative customer service. Very engaging customer service that exemplified experience, flexibility, yet a realistic outlook. That's just the customer service, but what puts them over the top, is the owner. Very personable gentleman that knows his clients by name and face, even had the courtesy to ask how his customer's vacation went. Great pricing and selection for premium luxury import cars.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase