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Brown Brothers Automotive

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (6 reviews)
Sales hours: 10:00am to 6:30pm
Service hours: 10:00am to 6:00pm
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Sales Service
Monday 10:00am–6:30pm 10:00am–6:00pm
Tuesday 10:00am–6:30pm 10:00am–6:00pm
Wednesday 10:00am–6:30pm 10:00am–6:00pm
Thursday 10:00am–6:30pm 10:00am–6:00pm
Friday 10:00am–6:30pm 10:00am–6:00pm
Saturday 10:00am–6:30pm 10:00am–6:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (6 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I call to ask if they have the truck published in Cars. Com and they say yes is here . I decide to drive 25 miles to take drive test . When I arrive they say the truck is on the service and we don’t know when going to be ready. Sale person start asking about what kind the truck I am looking for. Was horrible experience. Make me drive 25 miles one way for nothing

I call to ask if they have the truck published in Cars. Com and they say yes is here . I decide to drive 25 miles to take drive test . When I arrive they say the truck is on the service and we don’t know when going to be ready. Sale person start asking about what kind the truck I am looking for. Was horrible experience. Make me drive 25 miles one way for nothing

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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They never responded to any of my attempts to contact them thru Cars.com

They never responded to any of my attempts to contact them thru Cars.com

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I purchased a 2002 Ford from this facility, the truck was running good but there came a few issues, they jumped right on these and repaired them. I felt like I was the only customer they had,I wasn't not but these guys treated me with respect, and courtesy. They listened to my concerns and just fixed the issues with the truck. My credit was not that good but these guys treated as if I had great credit, the purchase went easy and quick. I will and have recommended these guys to other people, thanks for everything, Steven R. Pounds A very happy customer I will be back

I purchased a 2002 Ford from this facility, the truck was running good but there came a few issues, they jumped right on these and repaired them. I felt like I was the only customer they had,I wasn't not but these guys treated me with respect, and courtesy. They listened to my concerns and just fixed the issues with the truck. My credit was not that good but these guys treated as if I had great credit, the purchase went easy and quick. I will and have recommended these guys to other people, thanks for everything, Steven R. Pounds A very happy customer I will be back

Rating breakdown (out of 5):
Customer service
4.0
Buying process
4.0
Quality of repair
4.0
Overall facilities
4.0
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very friendly and knowledgeable staff, bought a car and have sent three co workers of which two bought cars and all had a similar experience to mine. Seem to be good honest people.

Very friendly and knowledgeable staff, bought a car and have sent three co workers of which two bought cars and all had a similar experience to mine. Seem to be good honest people.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Don't do it, shady looking lot salvaged looking cars and overall not good

Don't do it, shady looking lot salvaged looking cars and overall not good

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
Overall facilities
2.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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The facility did not look respectable. I was treated as if I had no where else to go and they only tended to me just to make a sale. The finance company that they hooked me up with took several months to note that I have insurance on the vehicle I am still fighting to get the extra charges off of my bill. I would not recommend them to my worst enemy.

The facility did not look respectable. I was treated as if I had no where else to go and they only tended to me just to make a sale. The finance company that they hooked me up with took several months to note that I have insurance on the vehicle I am still fighting to get the extra charges off of my bill. I would not recommend them to my worst enemy.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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