Reviews
I had a appointment scheduled shower up 15 minutes before
I had a appointment scheduled shower up 15 minutes before took them 30 minutes to come and check me in .
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience, and I sincerely apologize for the delay you encountered during your appointment. We understand how valuable your time is, and it’s never our intention to keep our customers waiting. We’re actively reviewing what happened during your visit to ensure this doesn’t happen again. Your feedback is important, and we appreciate the opportunity to improve. If there’s anything else we can do to make this right, please don’t hesitate to reach out directly.
Great place.
Great place. Always welcomed in a friendly but professional manner. I’ve found them to be honest and informative. We have purchased a vehicle there and have used their mechanical services often. I trust them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Probably the best Toyota/car dealership in Texas.
Probably the best Toyota/car dealership in Texas. Everyone at Lost Pines Toyota, are fantastic. Damian, Thynthia are fantastic. They do actually care about the customers. Adam sold me my first car there. I actually enjoy sitting, and waiting for my maintenance to be done. It's a good team, watching the interaction between the departments, is pretty awesome.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us this fantastic five-star review! We're delighted to hear that Lost Pines Toyota has made such a positive impression on you. It's lovely to know that Damian, Thynthia, and Adam have provided you with exceptional service, and we appreciate your kind words about our Lost Pines Toyota family's dedication to customer care. We're thrilled that you enjoy your visits to our dealership, even when waiting for maintenance. We strive to make your experience as pleasant as possible, and your satisfaction is our top priority. Our team values your feedback, and we're grateful for your support. Customers like you make Lost Pines Toyota the best Toyota/car dealership in Texas. We look forward to serving you again in the future!
Quince was great to work with.
Quince was great to work with. He and the management team worked to help us get our new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Adam Layfield has consistently provided my family and...
Adam Layfield has consistently provided my family and myself with excellent customer service on several car purchases at Lost Pines Toyota. Adam and his sales partner Jimmy make a great team and always help us find what we need at a price that we can afford !! Work with the Best in Bastrop and call Adam today!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car