Skip to main content

Stone Mountain Volkswagen

(2,524 reviews)
Visit Stone Mountain Volkswagen
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 state dealer award
View 9 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(2,524 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stone Mountain Volkswagen from DealerRater.

Want to share your experience with this dealership?

Write a review

Absolutely relaxing day!

I was intrigued by the the conversation I had with Phillip the first time I spoke with him. I loved that he has been patients with me,and take a lot of time to explain why a tiguan would work for me and my family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and we will pass them along to Phillip. Please let us know if there is anything we can for you in the future. The Stone Mountain VW Team

Anticipated stressful experience became comfortable and plea

Professional, courteous, and considerate describe the way I was treated at Stone Mountain VW. Totally positive experience!! Deni worked with me to explore various options to fit my individual situation with absolutely no high pressure. As a single female looking for a new car, I felt comfortable throughout the whole sales process with him. Highly recommend!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and we will pass them along to Deni. Please let us know if there is anything we can for you in the future. The Stone Mountain VW Team

Car buying made FUN!

My experience at Stone Mountain, specifically with Irnes was efficient, respectful, and HONEST! The dealership did so much leg work which made my time there effortless and speedy - I felt well taken care of. The customer service is out of this world..They even drove my wife's car to our home and picked up her old car!! Who does that?!?!?!? Thank you for a car buying experience that sets a new standard.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and we will pass them along to Irnes and Kurt. Please let us know if there is anything we can for you in the future. The Stone Mountain VW Team

Remarkable experience

Great, personable, and informative associate. We felt very comfortable discussing our options in a stress-free environment. Best dealership experience ever. We feel really satisfied and accomplished with our purchase. Thanks Deni and Mohammad!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and we will pass them along to Deni and Tamimi. Please let us know if there is anything we can for you in the future. The Stone Mountain VW Team

Second review

I've said it before but I'll say it again, Irnes Masic is a superhero, he really worked hard to accomadate what I needed in buying a car and I ended up getting the best deal I've ever gotten for a car, 10/10 would go there again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for the kind words and we will pass them along to Irnes. Please let us know if there is anything we can for you in the future. The Stone Mountain VW Team

Friendly staff

Very good customer service and friendly. Find daniel copeland and phillip. They will take care of you. If you like VW and live arount there. you have to go stone mountain VW

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and we will pass them along to Daniel and Phillip. Please let us know if there is anything we can for you in the future. The Stone Mountain VW Team

Truly Exceptional!

As a person that has loathed the car-buying experience after one terrible experience; this was by far the best experience I have ever had. My boyfriend and I were in and out of the dealership with our new car in 2.5 hours. I greatly appreciate Sung and Kurt for making this the easiest and smoothest car buying experience for me. They were very kind and thorough. They explained everything including how the car functioned, how to use all the features, and all the fine details during the financing process. All dealerships want to make money but Stone Mountain VW is truly an exceptional dealership that strives to make all their customers happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and we will pass them along to Sung and Kurt. Please let us know if there is anything we can for you in the future. The Stone Mountain VW Team

A great experience

Irnes is a great sales person he understood all of my needs and he tried so hard to satisfy my needs. He was there with me to the end and he walked me out to the car and then he was still there showing me and my daughter how to operate my car and the different features of the car. I would recommend him and this dealership to everyone I know. It was a great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and we will pass them along to Irnes. Please let us know if there is anything we can for you in the future. The Stone Mountain VW Team

Great experience

Overall great experience, great service and great professionalism . My husband and I were able to get a good deal on the car that we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and we will pass them along to Deni. Please let us know if there is anything we can for you in the future. The Stone Mountain VW Team

Car Buying Made Easy

The whole process was clear from start to finish. The VW range of cars are great value for the price and I bought a new Jetta. Tale Buling was a pleasure to work with. Polite, informed and very helpful, I would definitely recommend coming down to Stone Mountain VW to buy a car. They have a very professional setup.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No