I just purchased a 2004 Jeep Grand Cherokee from Martin Automotive. I only dealt with Brian. Brian was flexible with my schedule and was very responsive.... Like other reviewers, there was no real pressure and the business end of the deal was handled quickly and pleasantly. I will probably be purchasing another vehicle in the next 6 months and will definitely call Martin Automotive and Brian first.
Words cannot express my gratitude for Dan and Brian at Martin Automotive Group (Concord, NC). I have never had a car buying experience like this one (all... for good). Both gentlemen were willing to assist in anyway possible to help make my car buying experience a success. They were able to get me financed even with not so perfect credit. They were genuine, honest, down to earth and worked hard to make sure all my questions were answered and needs were met. THERE WAS NO PRESSURE TO PURCHASE. All the services were performed on the car and all the recalls had been completed. Dan and Brian are Great folks to work with...accommodating, and they took the time to work with me (even after hours) Prime example, while Dan was vacationing in Florida, he responded to my request in a very timely manner. The customer service was impeccable! If you are in the market to purchase another vehicle, check out Martin Automotive Group (Concord, NC) before you go anywhere else... And the car...well it checked out just fine at the dealership and I am now a proud owner of a 2006 Lexus GS300...the "premium" package. I owned a Lexus before this vehicle and I do not regret my decision to purchase this vehicle.
I called the number after hours and someone actually answered! The owner came in at almost 10pm to accomodate my schedule. The vehicle was just like it... had been described. There was no pressure, short negotiation, and the whole process took less than an hour. Would definitely buy from these guys again.
Bought my 2001 Dodge Ram 1500 4wd Quad cab from them about two weeks ago and working with Dan and Brian was a very pleasurable experience. Definitely would... buy form them again!! Thanks guys!! J.