Reviews
Write a reviewWonderful experience and great customer service!
We found a car online that we were interested in purchasing. When we arrived at Hertz, we were greeted by Dennis Matheney, who showed us the vehicle and gave us plenty of time to look it over and take it for a test drive. Once we decided to purchase, Justin Boerste was very helpful crunching numbers so we could stay within our budget. We did not feel any pressure and our overall experience was pleasant and satisfactory. I would recommend anyone looking for a vehicle to go to Hertz and see these great team of guys.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great car sales
Great team! They worked together to get my sale. Process took some time yet it was work it. I am pleased with car and service .
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pleasant buying experience
I believe we got an excellent 2015 Toyota Camry SE at a good price. Dennis and Justin were low pressure yet knowledgeable and the entire experience was pleasant compared to other dealerships.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Y BUY HERE U ASK ,BECAUSE FAIR AND HONEST IS RARE
Why buy here? The answer is simple these gentlemen are exactly who they say they are offering exactly the services they say they can assist you with no hassles no pressure just upfront honest discussions and helping you find the right car for your needs. Single parent, divorced credit score on no mam', and a thin line from robbing Peter to pay Paul, you name it, I had my share of red flags, yet none of these otherwise negatives mattered the main question at hand seemed to be WHAT CAN YOU AFFORD WITH WHERE YOU ARE NOW IN YOUR LIFE? I called Jeffrey on a Wednesday and informed him I was ready to visit his location to purchase, right over the phone he got the basics, job information, personal logistics etc, within an hour I got an email in layman's terms outling my down payment and monthly note amount and I was sold, it was fair, reasonable and not hard on this chics pockets. Friday morning after a twelve hour shift, thanks to JEFF and JUSTIN teaming up, I was in and out in an hour and a half, driving a newer model car, paying EXACTLY what I was quoted NO HIDDEN FEE, NO SECRET AGENDAS! JUSTIN and JEFF, thank you for treating me with the utmost respect, thanks you for not trying to manipulate a female, single parent, in short thank you for being exactly who you say you are. I will definitely sign your praises to all I meet Thank you, Serena D
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Happy!
The staff were all friendly. We weren't smothered as soon as we walked on the lot. We were helped in a timely manner. No issues wanting to review and test drive the car we wanted. The financing was quick and easy. I was also satisfied with the value given to my trade-in. I would definitely by another car from this location. I didn't know this was a car dealership at first, I thought it was a rental car pickup. Check it out!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A wonderful car buying experience!
A very no hassle & easy buying experience for myself & my daughter. Jeffrey Simpson was a very patient & knowledgeable salesperson. We test drove at least 5 ca4s & walked out with a deal! We closed down the place but she went back a couple of days later, and they detailed the car & filled it with gas! Now, that's customer care... I would definitely recommend this establishment to anyone looking to purchase a quality vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Deal, No Hassle! Great Price and People
This is my second car from Hertz. The first one lasted me 12 years with over 200,000 miles! I am so happy to get my new one from them again, and received the same great service and appreciation. Made the process and understandable. Would definitely recommend giving the Hertz team at Charlotte a chance to offer you a great deal, with no hassle, and an easy process. Please see Gary, who was a great salesman, and Justin the Business Manager for your next car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Save money and time! Great deal all around!
I searched all over the web for the SUV I wanted. I had my last vehicle for 12 years and it was so great I wanted to get that same one. Only drawback is the one I wanted could bust my budget brand new. So I wanted a newer SUV, particular brand, make, and year. I prayed God will help me find a great deal on the right vehicle. I was willing to drive up to 500 miles to find the right one Since they are hard to come by. My internet search eventually led me to Hertz Car Sales. A 3 hour drive saved me thousands! They had a car that matched my wants and my budget. They helped me to secure financing. Jeffrey Simpson was absolutely wonderful to work with. Once we landed in the office to do the deal we left within 2 hours with my new ride. That's with signing all the paperwork, starting up the new insurance, and entertaining 2 kids in the process. I would recommend this to anyone I know looking to purchase a car. A positive experience that I would gladly do again! Im in love with this car! Thanks Jeffrey and thanks Hertz!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hertz Customer
Jeff. Simpson; it was a pleasant experience from the beginning to the end, thank you for your good humor and wonderful people skills. I would definitely recommend you to friends and family. You made the buying experience easy breezy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
customer
Hi Jeff. (Simpson) I was really satisfied how the whole process went. It was a hassle free experience for me. I do appreciate your patience throughout. I would definitely suggest Hertz to my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase