Reviews
Write a reviewExcellent Dealership - I recommend highly
I totally recommend buying from this dealership. There has been many bad experiences buying at the dealership for me, This was the most pleasant experience I have ever had. All the agents here are super friendly, not pushy, very relaxed atmosphere during the buying process. In particular, I was fortunate to have Valentin Abu help with the buying of my Mazda 5 Mini-van. I recommend you talk to Valentin and ask for him. He did an excellent job of answering all of my questions, explained everything thoroughly, sold me the car I actually wanted and was very helpful to make sure it was a very smooth process. And.. I was in and out of there at a very reasonable amount of time. Overall, this dealership was my favorite out of all the places I have purchased the many cars over the years. These guys get 5 stars for every category. Thanks Valentin!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
Great experience, Ryan was very helpful,very nice made everything easy to understand helped me get the car I was looking for. Excellent service overall.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
FAST, FRIENDLY, AND VERY ACCOMMODATING...
My wife and I came into this dealership after doing some online searches for a 2014 Toyota Corolla and seeing that they had a few in stock. We got there around 6:30pm and right away we were greeted by Ryan who provided EXCELLENT customer service. He didn't hesitate to hand over the keys to test drive the car that we were eyeing and even handed us a few more keys to other cars of the same make/model just in case we didn't like the one we were already looking at. So we took it out for a test drive and feel in love. We then decided to move forward with signing the paper works. Usually this is the part (siging paper works) that I hate the most when buying a car, but Ryan kept us entertained with stories from his personal life, refreshed us with water, and provided us with useful information about the paper work. When he covered Hertz's policies, what sold me on it the most (and made me a fan of the company altogether) was the Bumber-to-Bumber warranty. I have never imagine that you can get that kind of coverage from buying a used car, but with Hertz, you do! I am now not only excited about the car and the deal that we got, but also excited about Hertz as a credible dealership! After signing all the paperwork, I realized that it was 8pm which was over Ryan's schedule but he didn't mind staying behind and made sure that our purchase were cared for. Long story short, Ryan made sure that we had the keys to the the car that night and also made sure we were satisfied with everything about the car, which we are! Great car, great deals, excellent customer service, and awesome coverage! 5/5*
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fabulous first car buy experience
I worked with Joe, and he made my first car buying experience easy, fun, and stress less. He's been in the business for years and answered any questions or concerns I had with ease. I would recommend this dealership to anyone. Ask for Joe!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fantastic Purchase Experience
My family recommended that I see Joe Cardella at Hertz Car sales on Fulton Avenue. I came in and asked for Joe another salesperson said that he would be in the next day at 1 P.M.. I only wanted to deal with Joe so I stayed in a Hotel Overnight. I went in the next day and Joe was there. When I said who my family was he remembered them. I felt that I got very professional and courteous service. I recommend that you ask for Joe at Hertz Car Sales in Sacramento. He will treat you with courtesy and respect.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easy and hassle free!
I just bought a 2014 Chevy Sonic LT from Ryan. I went into the car buying process not really having any idea of what I was looking for. I really appreciated Hertz's large selection of vehicles in my price range (they are in great condition and affordable!!). Once I test drove the Sonic, I knew it was the car for me. I had a foot injury at the time of car shopping and Ryan was excellent at accommodating me, so I didn't have to walk all over the dealership. Once finally deciding on the car, I was out of the office within an hour and half. Everyone I dealt with was very pleasant and helpful. I would absolutely recommend car shopping here! Thank you, Ryan!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great cars, friendly sales staff
Me and my wife bought a 2014 Camry at hertz, and we couldn't be happier, we love the car, it was in great shape and drives really smooth. Joe Cardella was the salesman who helped us, and he was amazing. It was my first time buying a car from a dealer and it wasn't near as intimidating as I thought it would be. Joe was very friendly and never tried to push anything on us, and answered all of our questions. I would absolutely recommend hertz to a friend, and I would tell them to go see Joe!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great prices/excellent service from Joe Cardella
Hertz was recommended from friends as a great place to buy a car. Joe was super friendly and knowledgeable about vehicles. He took the time to ensure my and my daughter were satisfied with purchase, aside from going above and beyond during paperwork, very resourceful. The people at Sacto were awesome in general. Everything was explained to us in a easy to understand way. If you're planning to buy there ask for Joe Cardella, he's one-of-a-kind sales guy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience!
Joe Cardella was the amazing salesman that helped me buy a 2015 Hyundai Sonata. Joe came in on a Sunday, when he was not scheduled to work, just to help me find a new car! He was patient, knowledgeable, and very helpful. He answered all of my questions and I left the dealership confident in the decision I made and so happy with my new Sonata! I highly recommend Joe Cardella at the Sacramento Hertz for your next car purchase!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Service, Great Prices, Very Friendly
I worked with Joe Cardella towards buying a new Altima. He walked us through the best options on the lot, gave us great info on the car, let us know the full maintenance history, and answered all questions we had. Hertz has been a great experience and I keep recommending people. If you are looking for the best possible price for a very new car... go here and not anywhere else!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
