Reviews
Everyone was great made the process quick and easy would
Everyone was great made the process quick and easy would highly recommend everyone from sales to finance!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Linda. We are incredibly grateful that you took the time to leave us such awesome feedback!
Veronica Herndon and Alejandro were very professional and
Veronica Herndon and Alejandro were very professional and knowledgeable which made the process seamless and time efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Dondi3ksr, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle.
Your business and review of Alejandro on the sales team is greatly appreciated. We are happy to help and strive to provide a great experience always. Please remember that we're always here to assist you with any future automotive needs! Congratulations on your new vehicle!
I usually go to Sterling McCall GMC but decided to try
I usually go to Sterling McCall GMC but decided to try DeMontrond Buick GMC since it's closer. This was a complete mistake due to the poor customer service and overall experience. I went in for an oil change and a 90k miles service. The person assisting me, Fred, didn't have a pricing sheet and instead used a calculator to come up with a price, which seemed very shady. I had no clear idea of what I was being charged for, and the final amount was $900. I asked if they provided a free car wash for customers, and Fred said yes. However, when I arrived, there were three salespeople just talking amongst themselves. I waited about 15 minutes, and none of them bothered to ask if I needed help. They completely ignored me the whole time. When I finally got my keys back, the truck had not been washed as promised. I asked again, and Fred said they would do it. A guy took the truck and returned in literally three minutes. The truck was dripping water, and there were wet puddles on my carpet—clearly, a very poor car wash job. This is the worst service I have ever received from a GMC dealership. It seems like there's no one in charge on the Saturday shift, and the staff doesn't care about customer needs at all. Very disappointing.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Walterquijano.wq, we would like to thank you for the opportunity to earn your business. We take all our customers' experiences seriously. If you would, please send us an email to feedback@demontrond.com and tell us more about your most recent experience at our dealership. We will escalate this information to our upper management team for their immediate review. Thank you again and we hope to hear from you soon!
Thank you so much to all the stuff!
Thank you so much to all the stuff!! they were all nice once to enter the building and to Raul for the big help he did to help me trade my car for a newer and nicer car!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Margavaz10quez, thank you for taking the time to inform us of your positive experience. We are sincerely pleased to know that Juan's efforts have made the difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand.
The staff were friendly and the service was great.
The staff were friendly and the service was great. Juan did an excellent job. I would recommend to my friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Taking the time to leave this review means a lot to us, S.Jenkins250. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs!
Great dealership.
Great dealership. Helpful salesman (Juan) and finance person(Chris). I took a long to calculate all the different finance options and lease payments. The finance person was patient and understood my thought process and allowed me calculate the numbers. They were not pushy, explained everything upfront.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pritesh, thank you for taking the time to inform us of your positive experience. We are sincerely pleased to know that Juan's efforts have made the difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand.
Veronica, Juan and Marcus where super helpful and took
Veronica, Juan and Marcus where super helpful and took grest care of me!Juan and Marcus worked really good together to make sure I was taken care of. Veronica and Cooper worked out the best deal for me. Great car buying experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Ashley, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle.
Juan was awesome!
Juan was awesome! He didn’t rush me and wasn’t pushy. He and his team answered all my questions as well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Carlos, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle.
real happy with the service the dealer provided, Jose
real happy with the service the dealer provided, Jose really helped me out with everything i needed and really happy with my purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Criss, thank you for taking the time to inform us of your positive experience. We are sincerely pleased to know that Juan's efforts have made the difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand.
They made the often terrible process of car buying easy
They made the often terrible process of car buying easy and enjoyable. We actually left in a good mood!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Kps, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle.