Reviews
Excelente servicio, muy agradecida con la atención 👍🏻
Excelente servicio, muy agradecida con la atención 👍🏻 me voy contenta con mi camioneta del año
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate you leaving an amazing review, Lorena! Our top priority is ensuring all our customers' needs are met in a timely and respectful manner. We strive for 100% satisfaction during the purchasing process/service experience. Please don’t hesitate to reach out for any of your automotive needs!
Javier Zapata was very professional and easy to work
Javier Zapata was very professional and easy to work with. Highly recommend you ask for him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kizer.Jimmy, thank you for taking the time to inform us of your positive experience. We are sincerely pleased to know that Javier's efforts have made the difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand.
I have purchased a vehicle in 1/10/2024 and shopping
I have purchased a vehicle in 1/10/2024 and shopping experience was good. Not stellar but I couldn't complain about it. direct, to the point, expedite. That was the good part. To this day I have not received the license plates, currently running with the second extension of temporary tags obtained with much efforts and wasted time but not before being forced to inspect the vehicle- that in itself a messy process-and all along the sales departament, title clerk, manager Cooper Bassett blaming GM for lack of response on MSO document error with no timeframe offered. GM opened a case to investigate it and the inspector assigned concluded that the resolve rests with the dealership. When will this drama end?
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for your feedback and business, Gabriel! Customer satisfaction is paramount to us as we will be escalating your concerns to upper management for their immediate review. We understand that your time is valuable. At your earliest convenience, please email us your best contact information, to feedback@demontrond.com so that we may further look into this for you. Thank you!
Thanks to Mr. Tom Skinners's personal involvement, the 3 months long wait ended up today. Might have been a system glitch more rare than a unicorn, totally unpleasant but in the past now. He followed diligently and I appreciate his help in resolving the case. Gabriel.
We had an Awesome experience with both our salesman and
We had an Awesome experience with both our salesman and finance manager. Both super Great to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic review, Airka02! Our team prioritizes customer satisfaction and works hard to make the experience as transparent and enjoyable as possible. We certainly look forward to serving you again!
We’re very helpful with the price and negotiate with us.
We’re very helpful with the price and negotiate with us. Were very friendly and answered all our questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, Cristian! It brings us great joy to hear that you had a wonderful experience with our team! We are delighted that we were able to meet your expectations and thank you for choosing us for your automotive needs.
Non-stop issues with this location.
Non-stop issues with this location. I WOULDN'T SUGGEST BUYING A CAR HERE. The forever warranty is just a way for them to scam you out of services that you don't need at 50k miles.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello Mrnmrseoutintx, we would like to better understand your concerns to see how we can help and resolve the issue. Customer satisfaction is our top priority. If you would, please send your best contact information, along with any additional information regarding your visit to us at: feedback@demontrond.com. Thank you so much!
Great sales staff that was patient, answered my
Great sales staff that was patient, answered my questions, and was knowledgeable. Also a great staff in the finance section. Good inventory of vehicles helped.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Bob, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle.
Veronica Herndon and Juan Liscano were amazing so
Veronica Herndon and Juan Liscano were amazing so attentive and knowledgeable of the vehicle. They were fast and effective.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your kind words mean a lot to us, Smgallego18. We appreciate your feedback and are happy to hear that Veronica and Juan were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We certainly do look forward to assisting you with your future sales and service needs.
I recently had the pleasure of working with Tank, a
I recently had the pleasure of working with Tank, a top-notch car salesman and used-car manager at Demontrond. His knowledge of the vehicles, patience with my questions, and genuine desire to find the perfect fit for me made the entire car-buying experience smooth and enjoyable. Additionally, Veronica, the financial advisor, was incredibly helpful in explaining all the financial aspects clearly and helping me find the best financing options. Overall, I highly recommend Tank and Veronica at Demontrond for their professionalism, expertise, and exceptional customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kevin, thank you for taking the time to inform us of your positive experience. We are sincerely pleased to know that Tank's efforts have made the difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand.
Good service, sales man was pretty helpful, help me get
Good service, sales man was pretty helpful, help me get what I needed . Very friendly too
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Fercho.fs17, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle.